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Area Manager

3 weeks ago

Singapore ALL BEST FOODS PTE. LTD. Full time

**PRIMARY FUNCTION**

Work closely with the General Manager for the daily operations, manpower management, marketing and sales and profitability of all outlets.

**ROLES AND RESPONSIBILITIES**

**Operations**
- Ensure compliance with the company’s policies and procedures
- Responsible for staff rostering to ensure adequate manpower across outlets
- Influencing and decision making on aspects such as recruitment, discipline, termination of employment and performance assessment
- Perform outlet inspection at least once a week
- Share relevant and pertinent news/information with the outlet staff on a regular basis
- Conduct regular outlet meeting for feedback on strategies to achieve sales targets
- Ensure that quality of products, service, and outlet ambience consistently meets and/or exceeds company standards.
- Ensure the accuracy and timely submission of all monthly documents and reports of outlets to Head Office
- To undertake any other duties and responsibilities assigned by the management

**Training and Development**
- Ensure that all new employees undergo onboarding and training according to SOP
- Develop, coach and train employees on knowledge and skills with the objective of improving service quality and outlet operation sales.
- Review outlets' learning and career development initiatives to align with organization’s learning agenda
- Conduct performance appraisals for all outlet employees
- Coach, Motivate, Train, Retain and Develop staff’s performance so as to achieve company’s objectives.

**Sales and Profit**
- Responsible for the Sales and Profit performance of every outlet
- Conduct monthly sales analysis and implement action plan for areas of improvement
- Responsible for outlets’ petty cash expenditure
- Monitor and be responsible for outlets’ maintenance and repair costs
- Ensure proper cash handling controls such as accurate daily cash reports, change funds and petty cash funds.

**Marketing**
- Monitor and track industry and market trends as well as consumer spending habits; develop and present action plans to achieve and/or exceed sales forecast
- Ensure smooth implementation of new products, promotions and other sales and marketing activities through proper planning, organization and coordination of activities.
- Maintain a record of each outlet’s sales trend before, during and after the launch of any marketing activity
- Serves as a quality controller for all signage, posters and decoration of the outlets to ensure that they are aligned with the company’s branding.

**Recruitment**
- Recruit employees through an objective selection and interview process
- Ensure that all staff are oriented and trained according to SOP
- Ensure all outlets have sufficient manpower to achieve business needs and a smooth operational flow.

**Environment Conditions**

Kitchen environment.