Customer Care Associate

5 days ago

Singapore KINTO SINGAPORE PTE. LTD. Full time

**About Us**
Kinto One is powered by Toyota Financial Services Singapore, which gives you all the benefits of driving a new Toyota or Lexus without having to own one. We’re a bright, passionate, and ambitious team dedicated to doing our best for customers and partners. We value employees who are creative, proactive, intelligent, and transparent in both their thoughts and actions.

Right now, we are seeking a dynamic and customer-focused **Customer Care Associate**to enhance our customer experience and support the Sales team.

**Your Role on Our Journey**
This role will focus on account management, client interaction, and overseeing car collection/drop-off processes. By taking ownership of these responsibilities, the Customer Care Associate will enable our Sales team to focus on generating new business opportunities.

**Your Day-to-Day Adventures**
- Serve as the primary liaison between clients and the Sales Team.
- Handle client requests and resolve issues promptly and professionally.
- Manage the coordination of car collection and drop-off to ensure seamless client experiences.
- Monitor and follow up on client satisfaction, proactively identifying opportunities to enhance the customer experience.
- Maintain accurate records of client interactions and transactions in the CRM system.
- Collaborate with the Operations team to address vehicle availability and condition for seamless service delivery.
- Work closely with Sales to understand and anticipate client needs, providing tailored solutions and support.
- Assist in the onboarding of new clients to ensure a smooth transition and exceptional first impressions.

**What Makes You a Perfect Fit**
- At least 2 years of proven experience in Customer Service or Account Management.
- Excellent communication and interpersonal skills with a customer-centric mindset.
- A **valid driving license is required**to perform essential job duties, such as car collection and drop-off operations.
- Ability to work collaboratively in a fast-paced environment.

  • Customer Support Finance Associate

    2 weeks ago

    Singapore Homage Care Full time

    **Location**: Singapore **Type**: Full-time **ROLE DESCRIPTION** Homage is hiring a Customer Support Finance Associate who will be responsible for reconciling customer/care professional's enquiries on invoice, payout and other related questions. The Customer Support Finance Associate is expected to manage the enquiries tickets and ensure SLA is not...

  • Customer Care

    2 weeks ago

    Singapore ZircoDATA Full time

    **Customer Care & Data Associate - Singapore**: This position provides financial, customer care and administrative support to ensure the efficient and smooth running of service centre. Working as part of a team with individual accountability in defined areas, this position deals with customer care, sales, operational, financial, and organisational...

  • Sales & Service Associate

    7 days ago

    Singapore Marriott Customer Engagement Centre Full time

    COMPANY DESCRIPTION Marriott International is the world’s largest hotel company, with more brands, more hotels and more opportunities for associates to grow and succeed. We believe a great career is a journey of discovery and exploration. So, we ask, where will your journey take you? [Location: 238B Thomson Road #14-01 Novena Square Tower B Singapore...

  • Sales & Service Associate

    5 days ago

    Singapore Marriott Customer Engagement Centre Full time

    COMPANY DESCRIPTION Marriott International is the worlds largest hotel company, with more brands, more hotels and more opportunities for associates to grow and succeed. We believe a great career is a journey of discovery and exploration. So, we ask, where will your journey take you? [Location: 238B Thomson Road #14-01 Novena Square Tower B Singapore...

  • Sales & Service Associate

    5 days ago

    Singapore Marriott Customer Engagement Centre Full time

    COMPANY DESCRIPTION Marriott International is the world’s largest hotel company, with more brands, more hotels and more opportunities for associates to grow and succeed. We believe a great career is a journey of discovery and exploration. So, we ask, where will your journey take you? [Location: 238B Thomson Road #14-01 Novena Square Tower B Singapore...

  • Sales & Service Associate

    2 weeks ago

    Singapore Marriott Customer Engagement Centre Full time

    COMPANY DESCRIPTION Marriott International is the world’s largest hotel company, with more brands, more hotels and more opportunities for associates to grow and succeed. We believe a great career is a journey of discovery and exploration. So, we ask, where will your journey take you? [Location: 238B Thomson Road #14-01 Novena Square Tower B Singapore...

  • Sales & Service Associate

    3 days ago

    Singapore Marriott Customer Engagement Centre Full time

    COMPANY DESCRIPTION Marriott International is the world's largest hotel company, with more brands, more hotels and more opportunities for associates to grow and succeed. We believe a great career is a journey of discovery and exploration. So, we ask, where will your journey take you? [Location: 238B Thomson Road #14-01 Novena Square Tower B Singapore...

  • Community Care Executive Associate

    2 weeks ago

    Singapore St Lukes Elder Care Full time

    **COMMUNITY CARE EXECUTIVE PROGRAMME (CCEP)** Our ComCare Executive Programme (CCEP) offers a three-year structured development pathway specially designed to nurture you to be the future generation Community Care leader. You will join as a ComCare Executive Associate and undergo an accelerated learning journey and experience first-hand exposure to the...

  • Senior / Community Care Associate (S / CCA) in Community Care Sector #jobredesign #CCA

    4 days ago

    Singapore AGENCY FOR INTEGRATED CARE PTE. LTD. Full time

    Roles & ResponsibilitiesNote: Your application will be referred by Agency for Integrated Care to hiring Community Care Organisations for potential career opportunities.The role of a Community Care Associate (CCA) or Senior Community Care Associate (SCCA) is to provide quality day-to-day daily living care for residents or clients in a nursing home or senior...

  • Live Operations Associate

    1 week ago

    Singapore Homage Care Full time

    **Location**:Singapore **Type**: Full time / 6 months contract **Role Description** Homage is looking for an Operations Associate (Care Operations) strongly aligned with its mission to transform the way people access and get home care and improve their lives through personalized care. You will be responsible for the fulfilment of Care Visits by ensuring...