IT Manager

1 week ago

Singapore RGF Full time

**Location**: Singapore
**Salary**: Open
**Industry**: Financial Services
**Sub-industry**: Brokerage/Global Markets
**Function**: Internal IT
**Job Description**:
**Our Client**:
Our client is a renowned investment firm with businesses within the commercial, residential, and retail sectors. They are actively looking for a regional IT Manager to join their team in Singapore.

**The Responsibilities**:

- Ensure all infrastructure is performing at optimal levels and actively promote and plan for preventative maintenance
- Responsible for incident reporting related to infrastructure and systems
- Maintain quality customer service by ensuring appropriate SLAs are in place and achieved
- Ensure operational processes and architecture principles are being adhered to
- Ensuring the team provide IT help desk support to all users
- Actively participate in annual audit process for IT processes, systems, and infrastructure
- Manage IT budgets and participate in the identification/selection of relevant vendors
- Manage selected vendor relationship to ensure continued service, efficiency and value are delivered to the organisation
- Review licenses and support agreements periodically
- Strategize and oversee various IT Project initiatives

**The Requirements**:

- Bachelor's Degree in Computer Science, Information Technology, or equivalent experience
- 4+ years of experience in an IT Operations and Procurement role
- Experience in IT operational processes, help desk processes, systems, and infrastructure maintenance
- Strong vendor management with contract negotiation track records
- Strong communication skills both verbal & written, time management, and interpersonal skills and a collaborative working style coupled with a proven track record of excellent customer service
- Ability to manage relationships and stakeholders at all levels
- Excellent processes on quality documentation and continuous improvement
- Project management experience with proven ability to deliver on deadlines, troubleshoot problems and find solutions

**Interested applicants may reach out to**:
Nikita M.
EA Registration No. R1871189

**JO Reference**: JO-240402-347373

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