
Clinic Executive/ Patient Care Specialist
1 week ago
Looking for an experienced Patient Care Specialist/Patient Service Assistant
May need to work over-time on some days due to operating theatre schedule. Can claim flexible time off or overtime pay. Usual work hours is Mon-Fri and half day Saturdays. Each month with at least 1 Saturday off.
**MAIN DUTIES & RESPONSIBILITIES**:
- Register patients
- Follow-up on all marketing leads
- Manage the front desk and handle patient's enquiries, feedback, online reviews
- Follow-up on new cases and their surgical decision
- Preparation of financial counselling and insurance forms
- Listing of operations and booking of hospital/day surgery facilities
- Administrative duties in both Mount Elizabeth Medical Centre and Novena Medical Center
- Payment collection and closure of outstanding invoices
- Mediclaim submission and amendments
- Assist doctor in minor aesthetic procedures
- Assist nurses in pre and post-procedure care of patients
- Handle phone enquiries
Pay: $3,500.00 - $4,000.00 per month
**Benefits**:
- Health insurance
Schedule:
- Weekend availability
Supplemental Pay:
- 13th month salary
- Overtime pay
- Performance bonus
**Experience**:
- operating room scrub: 2 years (preferred)
Work Location: In person
Expected Start Date: 15/02/2025
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