
22461191 Sales Surveillance Officer
2 days ago
**Location**
- Singapore, Central Singapore**Job Type**
- Full Time**Salary**
- $4,000 - $65,000 Per Month**Date Posted**
- 5 hours agoAdditional Details
**Job ID**
- 106870**Job Views**
- 1Roles & Responsibilities
**Responsibilities**:
- Review of sales staff phone sales and documentation to assess the quality of calls and adherence to Regulatory and Bank’s internal policies and procedures.
- Review of Sales Surveillance Reports to ensure corporate standards and regulatory requirements are met.
- Review of reports to detect irregular activity or unusual transaction patterns/trends. Ability to evaluate and identify risks of sales calls, highlight deficiencies and provide constructive feedback for improvement
- Assist in investigation of sales complaints. Preparation of reports and presentations.
**Qualifications**:
- 3-5 years of working experience
- Past experience in sales surveillance, risk and controls, audit in a financial institution, or investment product sales or sales support will be useful.
- Knowledgeable about financial products, financial advisory, legal and regulatory environment an advantage.
- Good written and verbal communication skills and tactful.
- Ability to review/transcribe phone conversations conducted in Chinese/Cantonese/Bahasa/Japanese is preferred.
- Able to multi-task, detail oriented, team player, patient, mature, sensible, self-assured.
**Education**:
- Degree in Finance, Business or Commerce preferred.Tags
22461191
sales
surveillance
officer
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