Sales Surveillance Officer

3 days ago

Singapore Citi Full time

Your responsibilities include:
Review of sales staff phone sales and documentation to assess the quality of calls and adherence to Regulatory and Bank’s internal policies and procedures.

Review of Sales Surveillance Reports to ensure corporate standards and regulatory requirements are met.

Review of reports to detect irregular activity or unusual transaction patterns/trends.

Ability to evaluate and identify risks of sales calls, highlight deficiencies and provide constructive feedback for improvement

Assist in investigation of sales complaints.

Preparation of reports and presentations.

Qualifications:
Degree in Finance, Business or Commerce preferred.

Past experience in investment product sales or sales support will be useful.

Knowledgeable about financial products, financial advisory, legal and regulatory environment an advantage.

Good written and verbal communication skills and tactful.

Proficiency in written and spoken English, Chinese. Proficiency in spoken Malay/Bahasa, Cantonese or Japanese would be an advantage.

Able to multi-task, detail oriented, team player, patient, mature, sensible, self-assured.
- **Job Family Group**:
Compliance and Control
- **Job Family**:
Business Control
- **Time Type**:
Full timeCiti is an equal opportunity and affirmative action employer.

Qualified applicants will receive consideration without regard to their race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.

View the "**EEO is the Law**" poster. View the **EEO is the Law Supplement**.

View the **EEO Policy Statement**.

View the **Pay Transparency Posting

  • Sales Surveillance Officer

    2 weeks ago

    Singapore PRUDENTIAL ASSURANCE COMPANY SINGAPORE (PTE) LIMITED Full time

    The role of the Sales Surveillance Officer reports to Lead, Sales Surveillance. You are required to support the Lead of Sales Surveillance in administering the conduct risk framework and administering the Balanced Scorecard framework and sales advisory standards for the company. You are also required to perform investigation of any sales conduct related...

  • Sales Surveillance Officer

    6 days ago

    Singapore PRUDENTIAL ASSURANCE COMPANY SINGAPORE (PTE) LIMITED Full time

    The role of the Sales Surveillance Officer reports to Lead, Sales Surveillance. You are required to support the Lead of Sales Surveillance in administering the conduct risk framework and administering the Balanced Scorecard framework and sales advisory standards for the company. You are also required to perform investigation of any sales conduct related...

  • Sales Surveillance Officer

    2 weeks ago

    Singapore Prudential plc Full time

    Prudential’s purpose is to be partners for every life and protectors for every future. Our purpose encourages everything we do by creating a culture in which diversity is celebrated and inclusion assured, for our people, customers, and partners. We provide a platform for our people to do their best work and make an impact to the business, and we support...

  • Sales Surveillance Officer

    3 days ago

    Singapore Prudential plc Full time

    Prudential's purpose is to help people get the most out of life. We will deliver our purpose by creating a culture in which diversity is celebrated and inclusion assured, for our colleagues, customers, and partners. We provide a platform for our people to do their best work and make an impact to the business, and in exchange, we support our people's career...

  • Sales Surveillance Officer

    1 week ago

    Singapore Prudential Full time

    Prudential's purpose is to help people get the most out of life. We will deliver our purpose by creating a culture in which diversity is celebrated and inclusion assured, for our colleagues, customers, and partners. We provide a platform for our people to do their best work and make an impact to the business, and in exchange, we support our people's career...

  • Sales Surveillance Officer

    6 days ago

    Singapore Citi Full time

    **Responsibilities**: - Review of sales staff phone sales and documentation to assess the quality of calls and adherence to Regulatory and Bank’s internal policies and procedures. - Review of Sales Surveillance Reports to ensure corporate standards and regulatory requirements are met. - Review of reports to detect irregular activity or unusual transaction...

  • Casino Surveillance Officer

    2 weeks ago

    Singapore Marina Bay Sands Full time

    Join to apply for the Casino Surveillance Officer (General Posting)role at Marina Bay Sands Join to apply for the Casino Surveillance Officer (General Posting)role at Marina Bay Sands Get AI-powered advice on this job and more exclusive features. LOVE WHAT YOU DO? THERE IS A PLACE FOR YOU HEREBe part of our diverse and inclusive team. Job Responsibilities...

  • Sales & Conduct Surveillance Officer

    3 days ago

    Singapore PRUDENTIAL ASSURANCE COMPANY SINGAPORE (PTE) LIMITED Full time

    **Job Description**: **Job Profile Summary**: You are also required to perform investigation of any sales conduct related complaints or allegations. Balanced Scorecard (BSC) Framework - Administer the MAS Balanced Scorecard (BSC) framework. - Conducting checks required under the BSC framework, including documentation review of sales documents, client...

  • Sales Manager

    1 week ago

    Singapore ONE SEVEN CONSULTING PTE. LTD. Full time

    **Responsibilities**: - Develop and execute comprehensive sales strategies for surveillance security camera products - Identify, onboard, and manage channel partners—including distributors, system integrators, and reseller while cultivating strong, long-term relationships to expand market reach and product visibility - Conduct market analysis to uncover...

  • Distribution Surveillance Officer

    4 weeks ago

    Singapore PRUDENTIAL ASSURANCE COMPANY SINGAPORE (PTE) LIMITED Full time

    Roles & ResponsibilitiesPrudential's purpose is to be partners for every life and protectors for every future. Our purpose encourages everything we do by creating a culture in which diversity is celebrated and inclusion assured, for our people, customers, and partners. We provide a platform for our people to do their best work and make an impact to the...