Technical Support Specialist

2 weeks ago

Singapore ENETEK POWER GROUP PTE. LTD. Full time

Job Descriptions:

- Provide after-sales technical support to all local and regional customers.
- Provide technical advice and recommendations to customers to resolve issues
- Escalate and update internal team on the product issues and follow up closely of the progress/solutions with customers
- Liaise with HQ and subsidiaries companies for any product or technical issues.
- Provide necessary hands-on training to internal team (e.g., technicians) to handle fully test of product or system to ensure it functions properly and meets the specification.
- Support QA team in system testing which include Factory Acceptance Testing, Interface Factory Acceptance Testing as well as Site Testing

Job Requirements:

- At least 1 - 2 years of quality engineering experience working in manufacturing environment.
- Experience in auditing to the requirement of ISO quality system standards will be an added advantage.
- Demonstrate responsiveness and promptness in meeting company’s needs.
- Act with a high level of integrity.
- Act resourcefully to ensure that work is completed within specified time and quality.
- Willing to travel
- Proficiency in Chinese Mandarin will be an added advantage.

**Benefits**:
Competitive salary, performance-based bonuses, health benefits, and opportunities for professional development within a dynamic and growing organization.

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