Luxury Watch Service Consultant

5 days ago


Singapore WATCHLAB PTE. LTD. Full time

At Watchlab Pte Ltd, we are passionate about luxury timepieces and committed to providing trusted expertise and outstanding service to our clients. We are a leading technical hub specializing in luxury watch services, delivering Swiss-standard precision in servicing, repairs, polishing, authentication, and restorative cleaning & deoxidation for luxury timepieces.

**Responsibilities**
- Greet and assist customers with professionalism and warmth
- Provide consultation on servicing, repairs, and polishing options
- Coordinate with technicians to ensure timely service delivery
- Manage service orders, documentation, and customer updates
- Follow up with customers to ensure satisfaction

**Requirements**:

- Strong passion and interest in luxury watches
- Excellent communication and interpersonal skills
- Willing to work retail hours, including weekends (5-day work week).
- Prior experience in a luxury watch authorised service centre is a plus
- Well-groomed, detail-oriented, and professional demeanor

**Why Join Us**
- A professional working environment with exposure to luxury timepieces
- Training and development opportunities
- Career growth within a growing luxury watch service hub



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