IT Asset and Capacity Manager

2 weeks ago

Singapore BANKING COMPUTER SERVICES PRIVATE LIMITED Full time

**BCS**

BCS is NETS’ wholly owned subsidiary, and is an entity within the NETS Group. It manages and operates clearing and payment infrastructure for the Singapore Automated Clearing House, including Fast And Secure Transfers (FAST), Inter-bank GIRO (IBG), Cheque Truncation System (CTS), and provides services for PayNow and SGQR Central Repository.

**Position Overview**

The Technology Services and Operations Department ensures BCS ITIL processes are operationally relevant and optimised with sufficient controls, providing the IT teams a framework to operate and deliver IT services to our customers.

The IT Asset and Capacity manager will be required to track the full life cycle of all IT assets within the company. The incumbent will manage the commissioning and disposition of IT assets using industry processes and tools, ensure the business has an accurate view of the company’s technology estate and optmise resources.

**Key Responsibilities**
- Develop and maintain and communicate/educate the IT asset management policy and processes
- Manage asset discovery processes to ensure up to date and accurate inventory
- Develop and maintain service maps for critical services
- Track and report key asset life cycle
- Track usage of IT assets across on premise and cloud
- Work with IT procurement to maintain procurement interface to Configuration Management Database (CMDB)
- Coordinate and work with governance team to ensure ongoing compliance to internal processes and policies
- Identify and monitor key risk areas such as technology obsolescence
- Track and report capacity for critical services
- Recommend capacity optimisation initiatives
- Work with Incident Manager on post incident investigation on issues related to capacity
- Responsible for responding to all audit matters relating to IT assets and capacity

**Requirements**:

- Minimum 5 years’ of relevant experience managing IT assets
- Good understanding of current regulatory requirements in Singapore (MAS Technology Risk Management Cyber hygiene and Cybersecurity Code of Practice)
- Attention to details, with the ability to thoroughly and accurately review and track recovery tasks
- Possess IT Service Management and CMBD working knowledge
- ServiceNow experience will be a plus
- Fair knowledge of AWS technology

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