Manager, Affiliate

7 days ago

Singapore Truegenics Pte Ltd Full time

Truegenics is a leading eCommerce company with a proven track record of over US$218M in online product sales. Our affiliate program has been a long-standing and critical driver of our success in the US market.

We are hiring **a Manager**to join our Affiliate (Channel) Sales team. This role is ideal for individuals who can balance strategic thinking with day-to-day execution and who are passionate about building high-impact partnerships that drive revenue and results.

**Key Responsibilities**
- **Grow Revenue & Margin**: Execute partner-specific offers, creative updates, and funnel tests to drive EPC, AOV, and conversion lift.
- **Affiliate Recruitment & Activation**: Identify, pitch, and onboard new affiliate partners. Ensure they go live quickly and stay active.
- **Account Management**: Serve as the daily POC for your portfolio of affiliates—answer questions, resolve blockers, and optimize their campaigns.
- **Campaign Execution**: Deploy launches, bonuses, contests, and seasonal promos in sync with internal teams (Creative, Product, Tech) to boost engagement, sales performance, and partner loyalty.
- **Compliance Monitoring**: Audit partner activity and promotional methods to ensure compliance with guidelines, T&Cs, and brand tone.
- **Performance Analysis**: Deliver weekly reports and insights on affiliate activity, highlighting wins, gaps, and next actions.
- **Feedback Loop**: Channel market and partner feedback to internal stakeholders to improve offers, messaging, and partner tools.

**Key Skills & Experience**
- Minimum 7 years of experience in sales or digital marketing, with at least 3 years managing affiliate or channel partner programs.
- Proven track record in driving revenue growth through partner or affiliate networks.
- Strong relationship builder with excellent communication and networking skills—you enjoy pitching, connecting, and following through.
- Background in personal care, health, or pharmaceutical industries is a plus.
- Solid understanding of online sales and digital marketing channels.
- Skilled in partnership management and negotiation.
- Strong Excel/Google Sheets skills (pivot tables, vlookup, trend analysis)
- Comfortable working across time zones and managing time independently.
- Willingness to travel to the U.S. or other locations for networking conferences or business needs, approximately 2-3 times per year.

**Other Notes**

This role follows a hybrid work arrangement, with three fixed in-office days each week.

While the core working hours align with Singapore time, regular collaboration with US-based partners necessitates evening calls. These night meetings may be attended remotely. The expected working hours are as follows:

- 1:00 PM - 6:00 PM SGT (core daytime hours)
- 10:00 PM - 1:00 AM / 11:00 PM - 2:00 AM SGT (for US partner meetings)

In addition, attendance at a scheduled monthly 8:00 AM SGT meeting is required.

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