Implementation Manager

6 days ago

Singapore MSCI Full time

**Your Team responsibilities**:
Implementation Managers work directly with clients across all market segments, including hedge funds, banks, brokers, wealth managers, asset managers and pension plans. The Implementation Manager will analyze client portfolio data and work with the client throughout the on-boarding process, which is organized as an implementation project, and which results in a solution in which our risk and analytics products are integrated into the client's investment process. The Implementation Manager will specialize in competencies such as data modeling, portfolio reconciliation or reporting. As a specialist, the Implementation Manager will work on several client on-boarding projects simultaneously in virtual teams, along with Risk Consultants, dedicated to the clients.

**What we will offer you**:

- At MSCI, we provide competitive benefits programs in every region in which we do business. While our benefits plans vary in availability in our different locations, we offer a broad range of benefits that are part of the value you receive as a MSCI employee. Wherever you are with us, you will find benefits that can help ensure your health and well-being and contribute to your financial security.
- A hybrid work environment, for the vast majority of employees, offering a more progressive way of working to give you the flexibility, accountability, and responsibility to empower you to perform at your very best. At the center of this way of working is a culture which is built on a strong foundation of trust. We trust our people and they trust our organization's leaders to support them.
- An inclusive and performance driven culture where you are empowered to maximize your potential in an environment where all individuals are respected and encouraged to bring their authentic selves to work
- A purposeful approach to Wellbeing to provide you with all the resources you need to be your best at work and in your personal life. Our Here For You Employee Assistance Program provides confidential emotional support with local experts, financial and legal advice in a wide range of issues as well as access to online information, resources and tools. All the services are available for our employees free of charge.

**Your key responsibilities -**
- Take full responsibility and accountability for managing client implementation projects from initiation to seamless transition into operational service
- Lead the presentation of Implementation Services during pre-sales and contract negotiations with clients and make recommendations on best practice of implementation in order to maximize the likelihood of success.
- Prepare and present clear and detailed project plans and solution definitions that comprise all deliverables
- Understand, analyze and configure technical aspects of the client workflow
- Organize resources required and establish milestones and timeframes internally and with clients
- Coordinate internal and external effort to complete all planned tasks and resolve all unplanned issues
- Communicate project status/issues/risks via appropriate media at agreed frequency
- Report on project status on a regular basis with all internal and external stakeholders efficiently
- Identify and communicate risk factors that might delay a deliverable or threaten effective project completion
- Escalate issues and risks to project stakeholders in a timely and effective manner
- Define success criteria, establish and manage reasonable expectations, internally and externally
- Prepare internal and client project deliverables during transition to operational service
- Follow implementation best practice and create best client experience during the project

**Your skills and experience that will help you excel -**
- Singaporean National Preferred
- Fluency in written and spoken English and is a must.
- Good understanding of financial products is required: equities, fixed income, derivative products and financial risk management
- Understanding of portfolio management theory and risk management techniques
- Knowledge of and experience with a variety of information technologies, including portfolio or risk management systems
- Strong analytical, communication, organizational and time management skills
- Experience in client-facing role in the financial services industry
- Self-reliant, detail-oriented and a fast learner. Excellent in team work and collaboration
- Project management certificate including Agile techniques (e.g. Agile Certification, PMP)
- Bachelor's Degree in quantitative or financial related majors is required
- CFA or FRM certification is beneficial

**How we'll support you**
- Coaching, support and encouragement from experts in your team
- Access to a wide range of learning opportunities to support your growth and development
- Customizable learning journeys to help you navigate your professional development
- Transparent performance-based compensation schemes
- Employee Resource Groups: MSCI Pride, Black

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