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Team Lead

3 weeks ago

Singapore KIDSTART SINGAPORE LTD. Full time

**Description of Division/Branch**:
The KidSTART Home Visitation Programme delivers child development and early childhood support to parents and caregivers through home visits. Interventions provided aim to build knowledge and skills of parents and caregivers and include child development assessments, monitoring the progress of children’s health, and strategies to engage children to promote their growth and development. The Programme actively works with community partners and government agencies to provide integrated and holistic support to children and their families.

**Responsibilities**

To lead and supervise a team of Home Visitors to build competencies, ensure programme fidelity and quality of implementation, refine and improve work processes for effective and efficient programme delivery.
- Ability to lead and motivate a team of Home Visitors from diverse backgrounds to deliver the Home Visitation Programme to achieve satisfactory outcomes for families and their children.
- Possess a clear vision and skills on establishing and maintaining high standards of service delivery.
- Identify training needs, conduct and coordinate regular individual and group reflective supervision sessions, training and consultation for Home Visitors to enhance effectiveness of service delivery and outcomes.
- Assist the Programme Lead in strategic tasks in operational planning, aid in policy development and projections with relevant internal and external stakeholders to refine programme and processes.
- Engage and network with key external and internal stakeholders and partners at the operational level to tap on resources and expertise, plug service gaps, advocate for additional resources and support for families, based on empirical evidence and data.
- Conduct regular reviews of existing programmes and processes with the team and coordinate across teams within KidSTART.
- Ensure programme output and outcome indicators are met through regular audits of the quality and fidelity of home visitations through the evaluation and fidelity monitoring framework.
- Monitor service delivery by ensuring the team’s consistency in keeping up to date with administrative processes, provision of data and case recording in a timely manner.
- Engage and collaborate with key internal and external stakeholders to develop processes to ensure seamless support is provided to families.
- Take on a limited caseload of cases to maintain skills in assessment, rapport building, engagement and intervention with parents/caregivers so as to gain insights on ways to address challenges faced by supervisees.

**Competencies**
- Strong leadership and supervisory skills.
- Motivated in promoting the professional development of staff.
- Passionate and committed to working with low income families and their children.
- Excellent interpersonal and communication skills and ability to engage with stakeholders at different levels and government agencies.
- Reflective supervision skills and motivation to enhance personal effectiveness and efficiency.
- Flexible, open to change and familiar in working in fast paced organisations.
- Willingness to work on some weekday evenings and Saturdays.
- Degree in Early Childhood Development, Psychology, Social Work, Counselling or equivalent.
- At least six years of relevant work experience in the early childhood development or social service sectors.
- At least four years experience in supervisory responsibilities with a good track record.