DevOps Systems Engineer
1 week ago
Headquartered in Singapore, GUUD is the leading Infocomm Technology (ICT) solutions and service provider in Asia, specialize in offering technological solutions to governments and enterprises worldwide, in the domain of trade and logistics. We provide e-trade and e-freight solutions through VCC CamelONE platform, connecting key stakeholders in the trade and logistics industry globally; including government agencies, traders, freight forwarders, carriers and financial institutions.
Backed by a team of experienced and dedicated IT and logistics professionals, VCC revolutionizes the e-logistics marketplace through designing and providing an IT infrastructure consisting of a cloud messaging platform that enables the exchange of digitalised data for cargo and financial information, allowing stakeholders in trade, logistics and supply chain to communicate and collaborate virtually on the platform, simplifying cross-border trade.
On an international level, GUUD’s strategic partners include Asian Development Bank, International Air Transport Association, International Federation of Freight Forwarders Associations, Kenya Trade Network Agency, Mauritius Network Services. Additionally, we also work closely with Singapore government agencies including CAAS, Enterprise Singapore, IMDA, SCE, Singapore Customs, as well as chambers and industrial associations.
**The Opportunity**
The position will be responsible for the planning, implementation, administration and maintenance of all cloud infrastructure and DevOps related solutions.
**Responsibilities**:
- Requirements gathering, provisioning, and configuration: Collect requirements from requestor and translate requirements to cloud parameters. Provide advice on options and cost-benefit analysis. Provide advice on best practices on configurations and setting.
- Access control: Manage and ensure the proper setting up and enforcement of access control measures that are compliant with corporate policies and meet business requirements.
- Redundancy, backup, and recovery: Align and set up resiliency and backup options to meet business requirements (RPO & RTO). Implement multi-tiered strategies (hot-standby, periodic snapshots)
- Monitoring and alert: Align, set up, and disseminate framework on monitoring critical parameters of cloud resources. Manage and set up procedures to handle alerts when thresholds are breached.
- Deployment, patching, and refresh: Execute and ensure proper updates to resources during different phases.
- Incident management: Take turn to be on standby duty to handle incidents reporting and provide first/second level support. Conduct required troubleshooting and debugging. Handle the incident management flow, including the updating and communicating of progress and closures to relevant stakeholders.
- Maintenance and support: Monitor, implement, and manage periodic and scheduled maintenance activities, including resource analysis, housekeeping activities (e.g. clearing of log files), review of logs and IDs, maintenance and renewal of services (certificates, subscriptions)
- Other administrative support: Assist and facilitate in other related activities (e.g. verification of DevOps related invoices)
- Project management: Lead and drive projects from DevOps perspective when assigned to run a DevOps related project (e.g. migration, tech refresh)
- MIS function support: Expected to help in routine MIS support work (e.g. management of O365 admin, onboarding and offboarding workflows)
**Requirements**:
- Preferably with relevant AWS certification, with actual working and implementation experience in EC2, RDS, EBS, EFS, Cloudwatch
- Knowledge and competency in enterprise backend server skills, including experience in various variants of linux OS, different scripting languages, backend automation tools
- Good interpersonal skill with the ability to communicate and work effectively across the organisation and with senior management leaders through hands-on collaborative style and approach to working with others
- Ability to adapt quickly, deal with stress, and work effectively in a fast-paced and dynamic environment is a must
- Strong oral and written communication skills, including a demonstrated ability to prepare quality documentation and presentations for technical and non-technical audience
- Experience in security related skills (e.g. pen-testing, ISO27001) and intermediate to advanced DevOps skills (CI/CD pipelines tools) will be a huge plus
- Minimum 6 years of experience in DevOps/Systems Administration, with minimum 3 years of experience with AWS
- Preferred to have:
- AWS Cloud Certification
- DevOps Certification
- Involvement in implementation and enforcement of ISO27001
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