Hospitality Manager

1 week ago

Singapore GOLDTECH RESOURCES PTE LTD Full time

**Job Description**:

- Manage activity and oversee the daily execution of facility
- Planning, organizing, directing and evaluating the activities of the Reception, Café and Pantry Services teams.
- Overseeing the daily operations of the above functions through direct interface and communication with the team.
- Working with the client to ensure that goals and expectations are fully understood, and then communicating such expectations to the staff and incorporating them into all aspects of the operation.
- Maintaining close communications with the client ensuring standards is meet and exceeded on an on-going basis.
- Developing Quarterly Action Plans for the completion of projects designed to improve services and enhance customer satisfaction, as part of the operation’s yearly initiatives.
- Overseeing the implementation of necessary administrative duties such as scheduling, payroll, etc. for the entire team at client's place.
- Managing all financial reports ensuring accuracy and timely reporting.
- Continually monitoring payroll and other expenses on Café and Pantry purchase, ensuring that they are in line with budget and with forecasted levels of business.
- Following established guidelines for obtaining proper approvals and providing accurate and timely explanations and/or documentation for any expenditure of company funds.
- Ensuring that appropriate standard operating procedures are in place for all functions and that these procedures are modified as changes occur or new responsibilities are assumed.
- Ensuring that current policies, procedures and guidelines are being followed by associates.
- Establishing and maintaining excellent working relationships with key internal departments and clients, as well as with external purveyors and contractors supporting at the relevant locations.

Job Requirements:

- Experience of working within a service industry and within a demanding fast paced environment.
- Experience of work within a team and desiring to providing a ‘five-star’ service.
- Experience working in a Hospitality environment.
- Excellent verbal and written communication skills.
- Familiarity with conference room reservation and space management systems.
- Excellent organizational and administrative skills with the ability to prioritize tasks.
- Ability to carry out responsibilities with mínimal supervision.
- Extensive knowledge in event and space management with focus on event logistics and execution.
- Ability to think strategically in terms of both short-term and long-term objectives and challenges.

1. Recent photograph
2. Personal particulars
3. Education Level
4. Each employment background
5. Working experience
6. Reason for leaving each employment
7. Last drawn salary
8. Expected salary
9. Date of availability

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