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Account Manager Thailand and Vietnam

2 weeks ago

Boon Lay, Singapore Givaudan Full time

Step into our world of creativity and joy

Account Manager Thailand and Vietnam
- Join us and celebrate the beauty of human experience. Create for happier, healthier lives, with love for nature. Together, with passion and creativity, we deliver food innovations, craft inspired fragrances and develop beauty and wellbeing solutions. There’s much to learn and many to learn from, with more than 16,000 employees around the world to explore ideas and ambitions with. Every day, your talent, your innovative spirit, and your determination will shape our future, making a positive difference on billions of people. Every essence of you enriches our world. We are Givaudan. Human by nature.

**Account Manager Thailand & Vietnam - Your Future Position - Based in Thailand or Singapore**
- Under guidance, you’ll grow Givaudan’s Active Beauty business by managing top and bottom lines, building strong customer relationships, and identifying opportunities for innovation and expansion.

**Core Responsibilities**:

- Under supervision, grow Givaudan business with designated accounts by managing top and bottom lines.
- Cultivate and manage customer relationships within portfolio of accounts.
- Monitor customer and competitor activity and maintain customer information.
- Track Account Plans for key accounts.
- Develop and deliver internal and customer presentations.
- Identify/create opportunities for Givaudan to participate in targeted briefs.
- Identify customer requirements and follow up on customer submission.
- Transition customer projects and new wins from scale-up to production.
- Follow KPIs versus targets (Sales, Gross Profit, win rate ) and take corrective actions if necessary.
- Negotiate pricing agreements within guidelines.
- Manage credit, pricing, rebates and budget etc. for key accounts.
- Manage and resolve customer complaints and ensure prompt resolution.
- Comply with all appropriate Givaudan and statutory EHS and regulatory guidelines.

**You?**

**Are you someone who wants to grow and shape your own world? Who needs a new challenge and bring excellent contribution to the company? Then come and join us - and impact your world.**

**Your professional profile includes**:
**Academic Background**
- University degree (or equivalent), Chemistry or Biology major.

**Professional Experience**:

- 4-7 years of experience in the cosmetic raw material industry.
- 1+ years’ functional/technical experience in the cosmetic active ingredient market.

**Technical Skills**:

- Verbal and written command of English and Thai.
- Ability to build and maintain effective relationships with customers.
- Project management skills.
- Communication skills.
- Competence in developing and delivering compelling presentations.
- Basic negotiation skills.
- Passion for the Cosmetic Industry.
- Customer Relationship Management.
- Builds and maintains effective relationships with customers, decision-makers and influencers.
- Identifies value drivers for key customers and understands how to position Givaudan offerings.
- Business Fundamentals
- Commercial Skills.- Competent negotiation skills.
- Competent project management skills.
- Develops and delivers compelling presentations.
- General Business Management.- Understands customer strategy, initiatives, priorities, and launch processes.
- Understands annual budgetary parameters and profitability principles.
- Uses KPIs to monitor performance and modify strategy and tactics.
- Captures and clearly communicates brief requirements.
- Understands Givaudan's brief process and functional interfaces.
- Active Business Management.- Competent Actives & Skin Biology knowledge and language.
- Knowledge of industry and customer regulatory, toxicology requirements, including technical criteria and/or specifications.
- Strategic Business Management.
- Market and Competition.
- Knowledge of competitor activities with key customers.
- Managing Opportunity.
- Participates in projects to generate new business.
- Articulates Givaudan’s value proposition.
- Develops basic Account Plans, incorporating comprehensive customer knowledge and analysis.
- Managing the bottom line.- Knowledge of Givaudan pricing guidelines.
- Strategic Business Management.
- Communication.
- Communicates effectively across functions and geographies.
- #LI-Onsite
- #LI-Y
- At Givaudan, you contribute to delightful taste and scent experiences that touch people’s lives.
You work within an inspiring teamwork culture - where you can thrive, collaborate and learn from other talented and passionate people across disciplines, regions and divisions.
Every essence of you enriches our world.
Diversity drives innovation and creates closer connections with our employees, customers and partners.
Givaudan embraces diversity and is committed to building an inclusive environment where everyone impacts our world.

**Remote working**:Hybrid