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Housekeeping Supervisor

2 weeks ago

Singapore KATONG HOLDINGS PTE. LTD. Full time

Join us as a **Housekeeping Supervisor **in **Hotel Indigo & Holiday Inn Express Singapore Katong. **You’ll have ambition, talent and obviously, some key skills. Because, for this vital role, we’re looking for someone who can:

- Work with the Assistant Housekeeping Manager to ensure you have a clear view of what is required to achieve results, and take action and responsibility to deliver it
- Supervise and assign daily task to Room Attendants
- Utilizing the relevant housekeeping assigned technology and tools, responsible for taking calls from hotel guests and/or other departments and ensuring that their requests are handled as soon as possible by dispatching job orders to the respective colleagues / department.
- Maintains inventory and attendance records.
- Responsible for liaising with Front Office in blocking rooms for defects and maintenance work.
- Handle general housekeeping / facilities enquiries.
- Maintain effective record and filling systems; completing all administrative reports accurately and in a timely manner.
- Anticipate guest needs, handle guest enquires, and solve problems.
- Maintain a high level of product and service knowledge in order to explain and sell services and facilities to guests.
- Maintain knowledge of special programs and events in the hotels in order to recognize and respond to guests needs.
- Carries the responsibilities of managing lost & found records.
- Be familiar with property safety, first aid and fire and emergency procedures and operate equipment safely and sensibly.
- Initiate action to correct a hazardous situation and notify supervisors of potential dangers.
- Demonstrate Awareness of OH&S policies and procedures and ensure all procedures are conducted safely and within OH&S guidelines.
- Advocate of IHG way of clean and ensure team members are compliant in the standards
- Inspection of guest rooms.

In return for your hard work, you can look forward to a highly competitive salary and benefits package, including
- Meal Allowance
- Birthday Off
- Medical Benefits
- Dental Benefits
- Insurance Coverage
- 25-50% F&B Discount at restaurants within IHG Singapore Hotels
- Special Employee Rate at all IHG Hotels worldwide
- Room to Grow Opportunities

What’s more, because your career will be as unique as you are, we’ll give you all the tailored support you need to make a great start, be involved and grow.

And because the Hotel Indigo & Holiday Inn Express brand belongs to the IHG® family of brands, you’ll also benefit from all of the opportunities that come from being part of a successful, global hospitality company with over 6000 hotels in over 100 countries around the world.

So whoever you are, whatever you love doing, bring your passion to Hotel Indigo and Holiday Inn Express and IHG and we’ll make sure you’ll have room to be yourself.