Associate Director

2 days ago

Central Singapore Emprego SG Full time

**Location**

Singapore, Central Singapore

**Job Type**

**Date Posted**

1 hour ago

Additional Details

**Job ID**

1631

**Job Views**

1

**Job Description**:
**Job Description**:
Description
Planning duties include, but are not limited to, the following:
1. Review and enhance existing policies, procedures and framework for customer experience, which includes but not limiting to:
a. Rental Policies
b. Housing Agreements
c. Housing Rules
d. Standard Operating Procedures
2. Long term strategic planning for innovation and technology enhancements
3. Customer experience gap analysis and training programmes
4. Analyze and review of customer satisfaction surveys
5. Facilitation of group and portfolio strategic planning workshops, work-plan developments and performance management, for strategic alignment purposes
6. Ensure effective communications to all levels to ensure clear management direction and alignment to approved strategies.
7. Maintain good strategic documentation of approved plans and processes for smooth annual audit checks
8. Review of staff development programs and manpower planning / deployment in relation to customer experience
9. Develop and justify key projects for approval and hence, enabling Housing Services to move towards customer excellence framework on a continuous basis
10. Any duties as required by DirectorQualifications

**Qualifications**:
1. A good degree with at least 7 to 10 years of relevant experience

2. Experience in Higher Education Housing and Planning of Hospitality or Facilities Operations

3. Strong analytical skills and demonstrated capabilities in successful implementation of cross-functional initiatives

4. Team player with excellent written and oral communication as well as strong people skills.

5. Strong leadership skills and mature professionalism

6. Good analytical, interpersonal, and communications skills including cost benefit analysis skills

8. Good organizational/planning and administrative skills

9. Passionate in working with a diverse population comprising staff, students, customers and stakeholdersMore Information

Location: Kent Ridge Campus

Organization: University Campus Infrastructure

Department : Campus Life

Employee Referral Eligible: Yes

Job requisition ID : 11878

Tags

associate

director

customer

experience

  • Associate Director

    3 days ago

    Singapore Singapore Management University Full time

    Associate Director / Senior Associate Director, Office of Advancement Join to apply for the Associate Director / Senior Associate Director, Office of Advancement role at Singapore Management University Associate Director / Senior Associate Director, Office of Advancement 5 days ago Be among the first 25 applicants Join to apply for the Associate Director /...

  • Associate Director

    1 week ago

    Singapore APCO WORLDWIDE ADVISORY SERVICES PTE. LIMITED Full time

    **Job Description & Requirements**: Founded in 1984, APCO Worldwide is an award-winning, independently owned global communication and business strategy firm with offices in major cities throughout North America, Europe, the Middle East and Asia. APCO combines a global perspective with local expertise to help clients around the world manage challenges,...

  • Associate Director

    2 weeks ago

    Singapore APCO WORLDWIDE ADVISORY SERVICES PTE. LIMITED Full time

    **Job Description & Requirements**: Founded in 1984, APCO Worldwide is an award-winning, independently owned global communication and business strategy firm with offices in major cities throughout North America, Europe, the Middle East and Asia. APCO combines a global perspective with local expertise to help clients around the world manage challenges,...

  • Associate Director

    2 days ago

    Singapore APCO Worldwide Full time

    Founded in 1984, APCO Worldwide is an award-winning, independently owned global communication and business strategy firm with offices in major cities throughout North America, Europe, the Middle East and Asia. APCO combines a global perspective with local expertise to help clients around the world manage challenges, opportunities, perceptions and...

  • Associate Director

    5 days ago

    Singapore HAdvisors Klareco Full time

    Associate Director (Corporate and Professional)Associate Director (Corporate and Professional)Direct message the job poster from H/Advisors Klareco HR Manager | Empowering Teams & Transforming Employee ExeperiencesAs an Associate Director in Klareco, you will be part of the senior team. You will play an important role in the management and development of...

  • Associate Director

    4 days ago

    Singapore HCL Technologies Full time

    **Associate Director**: - Singapore - 11-15 Years - Singapore **Job Description (Posting).** - Sales and BD for Ecosystem (1.) Identifying, evaluating and onboarding new partners (2.) Partner management on Deals (e.g. solutions, pricing, etc.) (3.) General relationship management (4.) Exceptions and issue management (5.) Commercials and contract management...

  • Associate Director

    4 weeks ago

    Singapore Klook Travel Technology Limited Full time

    Associate Director / Director, Marketing Strategy & Operations Join to apply for the Associate Director / Director, Marketing Strategy & Operations role at Klook Associate Director / Director, Marketing Strategy & Operations Join to apply for the Associate Director / Director, Marketing Strategy & Operations role at Klook About KlookWe are Asia's leading...

  • Associate Director

    4 weeks ago

    Singapore Klook Full time

    Associate Director / Director, Marketing Strategy & Operations Join to apply for the Associate Director / Director, Marketing Strategy & Operations role at Klook Associate Director / Director, Marketing Strategy & Operations Join to apply for the Associate Director / Director, Marketing Strategy & Operations role at Klook About KlookWe are Asia's leading...

  • Associate Director

    4 days ago

    Singapore Singapore University of Social Sciences (SUSS) Full time

    Associate Director/Senior Associate Director (Project Management), Campus Planning and Development Who We Are As Singapore's first institute for lifelong learning, the Singapore University of Social Sciences (SUSS) champions inclusivity to bring education to all and ensure that they are given equal opportunities to develop to their fullest potential in our...

  • Associate / Senior Associate / Associate Director

    4 days ago

    Singapore Lawsociety Full time

    Associate / Senior Associate / Associate Director Invictus Law Corporation We are looking for up to 2 motivated and mature individuals to join us as an Associate / Senior Associate / Associate Director (0 to 7 years PQE). This is a new hire and not a replacement hire exercise. Successful applicants can expect to work in a dynamic and fun environment and...