Manager Porsche Experience Centre Operations

2 weeks ago

Singapore Porsche Asia Pacific Full time

Manage and steer suppliers (e.g. instructors, fleet management, facility management, simulator experience) according to clearly defined processes and up to the highest standards to guarantee a smooth operation of the upcoming Porsche Experience Centre (PEC) in Singapore
- Develop and implement detailed operations guidelines including all relevant processes for the daily operations
- Take initiative to improve operational processes and plans consistently, and measure the success of the various experience formats for continuous optimisation in regard to quality, efficiency and financial KPIs
- Manage the PEC car pool and work closely with the enclosed Service department (workshop) to ensure a safe and efficient usage of each car
- Coordinate closely with internal stakeholders to promote an integrated cross-departmental working culture and cross-functional support, and continuously assess any rising needs and plan measures accordingly
- Liaise with Porsche AG and other PECs around the world to exchange best practices and top keep innovating the experience offer at the PEC Singapore

**Requirements**:

- Bachelor’s or Master’s degree in marketing, leisure event management, business administration or related disciplines
- Minimum 5+ years relevant working experience in automotive, event planning or related business area
- Well-established project management skills, and aptitude for managing multiple suppliers simultaneously
- Highly motivated team player with a customer focused mindset, excellent communication and interpersonal skills, and strong attention to detail with a solution-oriented attitude
- Willingness to work in a multicultural environment and to work on weekends
- Fluency in written and spoken English, any additional regional language skills is advantageous
- Racing licence and/or ‘Porsche Certified Instructor’ certification is a plus

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