Field Application Specialist

1 week ago


Downtown Core, Singapore Cytiva Full time

**Be part of something altogether life-changing**:
Working at Cytiva in the Life Sciences industry means being at the forefront of providing new solutions to transform human health. Our incredible customers undertake life-saving activities ranging from fundamental biological research to developing innovative vaccines, new medicines, and cell and gene therapies.

At Cytiva you will be able to continuously improve yourself and us - working on challenges that truly matter with people that care for each other, our customers, and their patients. With associates across 40 countries, Cytiva is a place where every day is a learning opportunity - so you can grow your career and expand your skills in the long term.

**Cytiva is proud to work alongside a community of nine fellow Danaher Life Sciences companies. Together, we’re pioneering the future of science and medicine, developing products that enable researchers in the fight to save lives.**:
**What you’ll do**
- Provide technical support for Cytiva filtration products.
- This will include some or all of the following: feasibility assessments, filterability studies, scale up/scale down testing, field trials, sizing and compatibility recommendations, troubleshooting customer complaints and field investigations, operator/customer training and seminars, paid technical services, e.g. Technical training, etc., technical consultation, e.g. validation services, process optimization, etc., potential coaching of junior staff.
- Project work
- Take responsibility for assigned projects of moderate complexity, typically in only selected areas of coverage. Perform role of a project manager, to ensure projects assigned are completed in a timely manner. Prepare trial proposals/protocols based on information supplied by customer. Confirm customer acceptance. Lead technical discussions with key customers. Raise laboratory requests for any test work to be performed. Perform laboratory requests if required. Interpret laboratory data and prepare specific test reports. Confirm customer acceptance. Close out of project reports and present results to customers face to face.
- Maintain close customer liaison during projects.
- This will involve some or all of the following: Update customer of project status in particular if there are problems/issues with the project. Answer customer technical questions in a timely manner. Travel to customer sites for technical meetings or to perform field trial work. Give presentations and trainings to operators, engineers, and potential heads of departments.
- Travel
- Expected to travel in the South East Asia (ASEAN) region of support, e.g. Indonesia, Malaysia, Vietnam, Thailand, etc. for up to 30% of the time.
- Local travel in Singapore to customer sites is expected to be at least 30% of the time.
- Establish project priorities and decide appropriate action required to meet required target.
- Schedule work into the laboratory in conjunction with the Laboratory Manager/Supervisor.
- Update manager of status of assigned projects, including completion, delays or problems.
- Report project progress (including time spent) using SLS Project Management database, as well as regular face to face meetings.
- Maintain up to date knowledge of current Biotech/Biopharm (Biologicals, Vaccines, Proteins)/Pharmaceutical (Therapeutic Oral doses, Topical products, Ophthalmic products, Antibiotics, etc.) Active Product Ingredient processing technology and industry trends (PDA, ISPE, ACS, etc.), current regulatory trends (FDA/EMA/PIC/s, etc), issues and guidelines relating to the products being supported.

**Who you are**
- BS Degree or equivalent in Science/Engineering (E.g. Biology, Biochemistry, Chemistry, Chemical Engineering, Bioprocess engineering, Life Sciences, Pharmaceutical Sciences, etc.)
- 5-7 years relevant work experience is preferred.
- Preferably from the Pharmaceutical/Biopharmaceutical industry currently / previously
LI-SS3

When you join us, you’ll also be joining Danaher’s global organization, where 80,000 people wake up every day determined to help our customers win. As an associate, you’ll try new things, work hard, and advance your skills with guidance from dedicated leaders, all with the support of powerful **Danaher Business System** tools and the stability of a tested organization.

At Danaher, we value diversity and the existence of similarities and differences, both visible and not, found in our workforce, workplace and throughout the markets we serve. Our associates, customers and shareholders contribute unique and different perspectives as a result of these diverse attributes.

If you’ve ever wondered what’s within you, there’s no better time to find out.



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