Ecommerce Fulfillment Executive

15 hours ago

Singapore NAS TEC PTE. LTD. Full time

**Responsibilities**:
**Fulfillment Operations**
- Working closely with 3PL warehouses on daily fulfillment operations such as

inbound, outbound and inventory management to ensure the assigned tasks

being completed on-time on target
- Liaising with KAMs internally on the fulfillment requirements for each brand and

coordinate with 3PL warehouses plan the activities for service delivering
- Managing necessary platform wise order creation, administration, shipping and

status tracking accurately, and ensuring all orders are fulfilled according to the

time frame
- Handling any fulfillment related troubleshooting ensure the operations running

smoothly
- Monitoring assigned 3PL warehouse performance for any fulfillment related

process improvements, issues highlight and resolving
- Managing warehouse return orders processing till closure for inventory accuracy
- Liaising with CS team and last mile service providers for claim processing
- Planning any inventory management related events for necessary stock counting

and auditing

**Reporting, Process Improvement, SOP and Project Execution**
- Liaising with assigned service providers for the monthly billing reporting to ensure

the invoices being processed on-time with 100% accuracy
- Preparing qualified warehouse and logistics performance reports as requested
- Responsible for reviewing and investigating operations failures, and working with

warehouses for process improvements and SOP revision to prevent occurrences
- Execute and accomplish the projects assigned (e.g. WH migration, stock

relocation, process roll-out, etc.) on time on target
- Perform other job-related functions when required

**Requirements**:

- Diploma or degree in logistics, supply chain, and industrial engineering
- 1-3 years ecommerce fulfillment experience (fresh graduates are welcome)
- Knowledge of OMS, WMS, PMS would be an advantage
- Proficient in Google products (e.g. Gmail, Docs, Sheets, Forms etc.)
- Good in data analytics and problem solving
- Excellent command of Excel (pivot tables & charts)
- Self-motivated and results-oriented with the tenacity to perform in a fast-paced

environment
- Excellent communication skills in both English and Chinese (spoken and written)

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