Infrastructure Service Operations Management Lead

2 weeks ago


Singapore Olympus Australia Full time

**About the Role**:
We are seeking to appoint a full time Infrastructure Service Operations Management Lead to join our Global IT Infrastructure and Service Delivery Function.

Reporting to the Infrastructure Lead, you will be accountable for the
- Leading the regional infrastructure Service Operations Management team to deliver the best IT infrastructure operations services to the customer in the regions.
- Developing a strategic plan for an optimally deployed global service delivery team.
- Working closely with the Provider Management Lead to define third-party service provider strategy, corresponding contracts and definition of SLA’s.
- Drive innovation and customer-oriented development and standardisation of IT infrastructure services.
- Lead, motivate, develop and appraise team members so that their individual and collective performance is of the required standard and meets the current and future needs of the business.
**About Olympus**:
Our purpose at Olympus is to **_make peoples’ lives healthier, safer and more fulfilling_**. We do this through innovation. As a technology pioneer, we design and deliver solutions across our Medical and Life-Science divisions that make a positive contribution to society.

Our products are used to capture the medical and diagnostic images of our world, from the microscopic to the endoscopic. They are instrumental in furthering scientific research, and for traveling inside the human body to help diagnose, treat and prevent illness.

Our commitment to customers and our social responsibility is the cornerstone of everything we do.
**Why work at Olympus?**

At Olympus, we are dedicated to fostering a high performing culture, a collaborative environment, and enabling everyone to shine. Our common values of **_Integrity, Empathy, Long-Term View, Agility _**and**_ Unity_** form the foundation of our culture and guide our behaviour, where our people feel like they are making a difference every single day.

Not only will you benefit from a meaningful, rewarding and challenging career, you will have access to a range of benefits:

- A competitive salary package.
- Flexible work arrangements.
- Health and Wellbeing initiatives
**What we are looking for**:
You will consider yourself to be a proactive, achievement-orientated and a determined individual with strong interpersonal and problem-solving skills with:

- A bachelor’s degree or higher in Business Informatics, Computer Science, Information Systems, Information Technology, Business Administration or (Business) Engineering, or equivalent and related experience preferred.
- A minimum of 7 years working experience in IT Infrastructure or Operations Management.
- A minimum of 3 years of experience in managing staff, including work review, performance reviews and day-to-day coaching.
- Excellent understanding of IT Processes with formal training in ITIL an advantage.
- Experience managing service providers for outsourced IT infrastructure services including contract and SLA management.
**Location of role**:
We will only consider successful incumbents who have the eligibility to work in Singapore or India.
**Want to know more?**

Confidential discussions are welcome; contact our Head of Talent Acquisition, APAC - Sarah Wilson on
+61 3 9271 5532
. A comprehensive Job Description is available on our Careers page.
**In the meantime, follow us on**:

- LinkedIn - Olympus Singapore AND Olympus Medical Systems India PVT LTD
**_
No Agency assistance required at this time._**

**_
Olympus is an Equal Opportunity Employer_**

About the Role:
We are seeking to appoint a full time Infrastructure Service Operations Management Lead to join our Global IT Infrastructure and Service Delivery Function.

Reporting to the Infrastructure Lead, you will be accountable for the

Leading the regional infrastructure Service Operations Management team to deliver the best IT infrastructure operations services to the customer in the regions.
Developing a strategic plan for an optimally deployed global service delivery team.
Working closely with the Provider Management Lead to define third-party service provider strategy, corresponding contracts and definition of SLA’s.
Drive innovation and customer-oriented development and standardisation of IT infrastructure services.
Lead, motivate, develop and appraise team members so that their individual and collective performance is of the required standard and meets the current and future needs of the business.
About Olympus:
Our purpose at Olympus is to make peoples’ lives healthier, safer and more fulfilling. We do this through innovation. As a technology pioneer, we design and deliver solutions across our Medical and Life-Science divisions that make a positive contribution to society.

Our products are used to capture the medical and diagnostic images of our world, from the microscopic to the endoscopic. They are instrumental in furthering scientific research, and for traveling inside the human body to he



  • Singapore NIBAARA TECHNOLOGIES PTE. LTD. Full time

    Roles & Responsibilities - Lead the overall day-to-day work of the infrastructure operations ensuring events and/or incidents are responded to in adherence to established processes - Institute strong governance to lead and direct infrastructure operational team with standard operating procedures (SOPs) and workflows - Ensure that existing procedures are...


  • Singapore ENSIGN INFOSECURITY (CYBERSECURITY) PTE. LTD. Full time

    Lead the overall day-to-day work of the infrastructure operations ensuring events and/or incidents are responded to in adherence to established processes - Institute strong governance to lead and direct infrastructure operational team with standard operating procedures (SOPs) and workflows - Ensure that existing procedures are followed and that all...

  • IT Infrastructure

    2 weeks ago


    Singapore EQUIS CENTRAL SERVICES (SINGAPORE) PTE. LTD. Full time

    **Role and Responsibilities**: - Microsoft Office 365 (Exchange Online, OneDrive, SharePoint Online, TEAMS) - MS Enterprise Mobility Suite (Intune) - Azure Active Directory (configuring and managing the synchronisation of on premise AD with Azure Active Directory) - Manage and provide administration to the IT Infrastructure that includes on-premise and...


  • Singapore AsiaPac Technology Pte Ltd (from M1) Full time

    Our Infrastructure Management Lead will be responsible for overseeing and optimizing IT infrastructure, service delivery, and operational efficiency in a Systems Integrator (SI) environment.Key Areas of Responsibility:* IT operations management, including network, servers, cloud services, security, and end-user support.* System reliability, uptime, and...


  • Singapore Keppel (Infrastructure Division) Full time

    Job OverviewThe Infrastructure Division of Keppel is seeking a seasoned professional to take on the role of Senior Manager. As a key member of the team, you will be responsible for driving business development efforts and leading the evaluation of tenders and enquiries for projects within the Environment division.Key Responsibilities:Evaluate tenders and...


  • Singapore FAR EAST MANAGEMENT (PRIVATE) LIMITED Full time

    Job OverviewFAR EAST MANAGEMENT (PRIVATE) LIMITED is a leading company seeking a talented Infrastructure Lead to drive the success of our IT infrastructure services. As a key member of our team, you will play a critical role in shaping our infrastructure strategy and ensuring the delivery of high-quality services.The successful candidate will possess a deep...


  • Singapore Asia Infrastructure Solutions Limited Full time

    Working at Asia Infrastructure Solutions Limited:We are a leading provider of infrastructure development services in Singapore. Our team of experienced professionals works closely with clients to deliver high-quality projects that meet their needs and expectations. As a Senior Construction Manager, you will play a crucial role in ensuring the successful...

  • Infrastructure Lead

    6 days ago


    Singapore PureSoftware Ltd Full time

    Job Description:PureSoftware Ltd is a global software products and digital services company that is driving transformation for the world's top organizations across various industry verticals.We are seeking an experienced Infrastructure Lead to join our team and lead the design and implementation of AWS-based infrastructure solutions.The ideal candidate will...

  • Mechanical Engineer

    6 days ago


    Singapore Keppel (Infrastructure Division) Full time

    **Job Overview:**We are seeking a skilled Mechanical Engineer to lead our maintenance team in ensuring the smooth operation of our infrastructure projects. The ideal candidate will have a strong background in mechanical engineering and experience in managing maintenance teams.


  • Singapore ENSIGN INFOSECURITY (CYBERSECURITY) PTE. LTD. Full time

    **Duties & Responsibilities**: - Lead the overall day-to-day work of the infrastructure operations ensuring events and/or incidents are responded to in adherence to established processes - Institute strong governance to lead and direct infrastructure operational team with standard operating procedures (SOPs) and workflows. Ensure that existing procedures...

  • IT Infrastructure

    5 days ago


    Singapore REC Group Full time

    COMPANY DESCRIPTION Founded in Norway in 1996, REC Group is an international pioneering solar energy company with a strong footprint in North America, Europe and Asia. We are part of Reliance Industries Limited (RIL), a Fortune Global 500 company that shares our passion for bold innovations that empower people with clean energy solutions and drive global...

  • IT Operations Manager

    4 weeks ago


    Singapore MICROSOFT OPERATIONS PTE LTD Full time

    Roles & ResponsibilitiesOverviewAs a Microsoft Datacenter IT Operations Manager (ITOM), you lead and manage a team of individual contributors as well as overseeing data center site services and logistics. This role will give you an opportunity to lead highly effective team.Microsoft's Cloud Operations & Innovation (CO+I) is the engine that powers our cloud...


  • Singapore SINGAPORE AIRLINES LIMITED Full time

    About the RoleWe are seeking a highly experienced IT Infrastructure Operations Manager to join our team at SINGAPORE AIRLINES LIMITED. The successful candidate will play a key role in leading our IT Service Management Ops leadership team, driving operational excellence, and ensuring high service availability and customer satisfaction.


  • Singapore DXC Technology Full time

    DXC Technology (NYSE:DXC) - where brilliant people embrace change and seize opportunities to advance their careers and amplify customer success. Roles in this Job Family design, solution, deploy, migrate, manage, and change infrastructure services, End User Services across all related technologies. Including but not limited to servers, storage, mainframe,...


  • Singapore 2025 MANAGEMENT SERVICE PTE. LTD. Full time

    Job SummaryWe are seeking an experienced Operations Manager to lead our operations team and drive business growth through strategic planning, process improvement, and collaborative teamwork.Key ResponsibilitiesDevelop and implement operational strategies to improve efficiency, productivity, and customer satisfaction.Lead and manage a high-performing team of...


  • Singapore Amazon Full time

    Key ResponsibilitiesLead cross-organizational business reviews with key infrastructure providersDevelop and implement infrastructure risk reduction and mitigation solutionsIdentify and drive targeted improvement initiatives to raise service performance with specific vendorsManage commercial and operational relationships with key infrastructure...


  • Singapore Xcellink Pte Ltd Full time

    Responsible for overseeing both the technical, managerial and service delivery aspects of the organization's IT Infrastructure. As part of the IT leadership, this individual shall plan, design, implement and operate the enterprise network and infrastructure while managing the team responsible for running the day-to-day operations. He/she is also expected to...


  • Singapore NUCLEUS SOFTWARE SOLUTIONS PTE LTD Remote Work Freelance Full time

    About the PositionWe are seeking an IT Infrastructure Lead to join our team at NUCLEUS SOFTWARE SOLUTIONS PTE LTD. As an IT Infrastructure Lead, you will be responsible for overseeing the management of on-premise and cloud-based infrastructure supporting workflow applications, monitoring infrastructure performance, uptime, and capacity to ensure availability...


  • Singapore Stamford Land Management Pte Ltd Full time

    **Job Highlights** - 8 yrs of exp in implementing and administering IT infra and Cloud - Technical knowledgeable with hands-on experience is preferred **Job Overview** Maintain a stable, secured and efficient IT infrastructure. Plan and execute IT projects. Provide user support on IT requests and services. **Duties and Responsibilities** - Manage and...


  • Singapore SOURCEO PTE. LTD. Full time

    Job Purpose The Senior Manager of Cloud Infrastructure Services will oversee the build, delivery, management, and operations of cloud infrastructure and cloud data analytics services for the company. **Responsibilities**: - Oversee the delivery and operations of customer IT infrastructure on public cloud platforms by the company. - Lead and manage a team...