Infrastructure Lead

4 weeks ago

Singapore FAR EAST MANAGEMENT (PRIVATE) LIMITED Full time
Roles & Responsibilities

Primary Responsibilities (75%) — Solutioning, Design, and Collaboration

  • Support infrastructure solutioning for new property developments and hotel openings, aligned with standards defined by Infrastructure Managers.
  • Assist in preparing technical proposals and presenting solution options to business stakeholders.
  • Contribute to the development and refinement of infrastructure solution standards and documentation.
  • Provide input on infrastructure product selection and architecture, ensuring compatibility with enterprise platforms.
  • Support integration between infrastructure systems and business applications to enable seamless operations.
  • Serve as a technical resource for hospitality infrastructure systems such as HSIA, PABX, IPTV, Door Lock, and CCTV.
  • Collaborate with project managers, application owners, and third-party vendors to ensure infrastructure components meet project requirements.

Operational Responsibilities (≤25%) — Support, Governance, and Security

  • Assist in administering infrastructure systems including compute, backup, identity management, email services, and security operations.
  • Support resolution of escalated infrastructure issues in collaboration with Infrastructure Managers and Service Desk teams.
  • Participate in system health and performance reviews, and contribute to operational efficiency improvements.
  • Engage with Technology Risk and Infrastructure teams to implement applicable security controls and support governance efforts.
  • Ensure outsourced partners adhere to contractual obligations for infrastructure support and maintenance.
  • Contribute to procurement activities including quotation review, recommendation, and service acceptance.

Requirements

  • Bachelor's degree in Computer Science, Engineering, or related field.
  • Professional certifications preferred: CCNA, MTA (IT Infrastructure), CompTIA Network+/Security+, ITIL Foundation, Microsoft Azure Architect Technologies, CCSP, GSEC.
  • Minimum 5 years of experience in infrastructure design and implementation.
  • Solid technical knowledge across infrastructure domains: networking, servers, security, storage, cloud computing, and monitoring.
  • Familiarity with hospitality and real estate technologies: Wired/Wireless Networks, Telephony, IPTV, Door Lock, CCTV, IoT, and Enterprise Mobility.
  • Experience with Microsoft Azure and security controls such as SIEM, vulnerability assessment, firewall policy review, and privileged access management.
  • Strong analytical and documentation skills.
  • Organized, detail-oriented, and proactive in execution.
  • Effective communication skills, with ability to engage both technical and non-technical stakeholders.
Tell employers what skills you have

IPTV
Microsoft Azure
Security Operations
CCNA
Cloud Computing
Solutioning
Identity Management
Architect
Documentation Skills
Telephony
Procurement
Networking
ITIL
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