Customer Solutions Engineer

2 days ago

Bishan, Singapore GPS LANDS (Singapore) PTE LTD Full time

**Job Title**:
Customer Solutions Engineer

**Occupation**:
Technical Sales / Solutions Engineer

**Why GPSLands?**
- **Team Culture & Collaboration**: Be part of a cohesive, supportive team at GPSLands where your ideas and inputs are valued.
- **Flexible Working Arrangements**: We believe in work-life balance and offer flexibility to help you perform at your best.
- **Opportunities to Grow**: GPSLands is expanding — there are clear paths for development, upskilling, and leadership growth.
- **Competitive Rewards**: Attractive base salary plus commission to recognise and reward performance.
- **Cutting-Edge Exposure**: Work with the latest tools, technologies, and developments in our field to stay ahead.

**Key Responsibilities**
- Understand customer challenges and engineer tailored solutions using GPSLands’ product and equipment portfolio.
- Prepare, present, and demonstrate product capabilities and service offerings to prospective and existing clients.
- Liaise with internal engineering and technical teams and with customers to define requirements, specifications, and equipment needs.
- Collaborate with Sales & Admin teams to ensure proposals, orders, and deliveries are aligned with customer expectations.
- Drive order closures, renewals, and ensure timely delivery coordination.
- Advise and recommend upgraded materials or equipment to enhance performance, productivity, and cost-efficiency.
- Provide after-sales support: troubleshooting, follow-ups, and ensuring customer satisfaction and retention.

**Requirements**:

- Must have own reliable transportation for customer visits.
- 1-2 years of relevant experience preferred; however, fresh graduates with strong interest and aptitude are encouraged — full training will be provided.
- Excellent communication and interpersonal skills — able to engage with both technical and non-technical stakeholders confidently.
- Strong problem-solver with a solutions-oriented mindset, proactive attitude, and attention to detail.

Pay: $3,000.00 - $6,000.00 per month

Work Location: In person

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