
Warehouse Operations Executive
2 weeks ago
Hegen is a fast-growing company specialising in mother and baby products, with a mission to enhance the breastfeeding journey for both mother and baby. A fantastic opportunity has arisen for a Warehouse Operations Executive to join us at our brand-new office located in Alexandra Road. As the Warehouse Operations Executive, you will play a critical role in ensuring the operational efficiency of the business.
**Responsibilities**
- Conduct and perform warehouse tasks, from inbound management to stock handling, storing, and order dispatching in a proper and timely manner
- Process offline retailer orders and fulfilment and monitor their credit limit
- Cross-check online payments and messages before processing and supporting online orders
- Perform invoicing for online orders to ensure that the order data is being captured in the ERP and accounting systems in an accurate manner
- Manage inventory on a FIFO basis unless otherwise directed and work with Order Fulfilment colleagues to ensure healthy stock levels
- Manage inventory levels by conducting periodic stock count and reconciliation with inventory management system
- Manage third-party logistics providers and other related vendors by monitoring KPIs and conducting periodic performance reviews
- Proactively identify and recommend ways to implement operational goals, objectives, and process improvements
- Ensure warehouse housekeeping and workplace safety
- Support documentation for auditing related to logistics operations
**Requirements**:
- At least 1 year of working experience in Warehouse/Logistics/Supply Chain
- Prior working knowledge on eCommerce platforms will be advantageous
- Proficient in IT and Microsoft Office suite
- Good team player and pleasant personality
- Meticulous, goal and process-oriented
- Strong sense of responsibility to accomplish duties assigned
- Able to work in a fast-paced environment and multitask effectively
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