Tableau (2yrs Experience) (Train As Tableau
2 weeks ago
This is a 12 months contract assigned to our client
Work Location: To be confirmed
Salary Range : $3,000-$6,000
To Train as Tableau Administration
1. At least 2 years of experience in Tableau.
2. Willingness to be trained as an administrator.
Job Description for experience Tableau Administrator
Role & Responsibilities: The Potential Resource must handle the below responsibilities
- Well versed with ITIL Concepts - Incident, Problem, Change and Release Management
- Knowledge management
- Perform and manage incident and event tickets, determine priority, and resolution from Level 1 escalation
within defined SLA in compliance to Client’s incident management process
- Escalate incident and event tickets to Level 3 teams within defined SLA in compliance to client’s incident
management process
- Perform in-depth production incident troubleshooting, resolve any production incident and monitor the
fixes to ensure correct resolution.
- Provide trend analysis and root cause analysis on recurring incidents and defects
recovery/execution
- Perform Service Requests (e.g. data patching, extraction of data or report, answer usage queries, etc.)
- Build and update knowledge base from incident and problem tickets
- Must comply with client’s standards such as the System Development Life Cycle (SDLC), IT security policies
, best practices, procedures & guidelines
Knowledge/Skills Required
- Strong troubleshooting skills and experience to resolve critical & complex incidents
- Excellent communication skills and ability to handle communication at different levels and
diverse population
- In-depth knowledge of Tableau (and any other programming/scripting language background is preferred)
- Ability to handle multiple tasks simultaneously
Qualifications and experience:
- Experience in working closely with clients providing required services
Top 2 Must have skills / Primary skills
Tableau Administration
Tableau Dashboard Development
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