
Waiter/waitress Captain
7 days ago
**Job Summary**:
The Waiter/Waitress Captain is responsible for supervising the service team and ensuring high standards of guest service in the dining area. They coordinate between the kitchen and wait staff, manage table assignments, and assist with training and performance evaluation. This role requires strong leadership, excellent customer service skills, and the ability to handle a high-pressure environment.
**Responsibilities**:
- Greet and seat guests, ensuring they feel welcomed and valued.
- Maintain a high level of hospitality and guest satisfaction.
- Handle guest inquiries, complaints, and special requests in a professional manner.
- Oversee the waitstaff to ensure efficient, accurate, and friendly service.Provide on-the-job training and support to new and existing staff members.
- Ensure smooth communication between the kitchen and front-of-house staff.
**Job Qualifications**:
- Minimum of 1 year in a supervisory role within a restaurant or hospitality environment. High school diploma or equivalent; hospitality training is a plus.
- Strong leadership, communication, and interpersonal skills.
- Familiar with food safety regulations, health standards, and various cuisine typesCustomer-oriented, organized, able to work under pressure, and detail-oriented.
**Working Conditions**:
- Variable shifts, including evenings, weekends, and holidays
- 9 hours of work per day
- 4 off days per month
Pay: $2,500.00 - $3,000.00 per month
Schedule:
- Day shift
- Holidays
- Monday to Friday
- Night shift
- Shift system
- Weekend availability
**Experience**:
- Serving: 1 year (preferred)
Work Location: In person
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