
Assistant Manager, Academic Planning
7 days ago
The School of Physical and Mathematical Sciences (SPMS) is looking for an Assistant Manager to support the Undergraduate Administrative team.
**Responsibilities**:
Programme Operations: Admission
- Oversee the management of end-to-end admissions processes for
- Work-study Degree (WSDeg) Programme,
- Overseas/Local Final Year Projects (FYP),
- Professional Internship (PI) & Professional Attachment (PA)
- Overseas Entrepreneurship Programme (OEP)
Programme Operations: Academic Services- Oversee the timetabling/scheduling of- Courses offered
- Teaching assignment
- Lecture recordings in NTUlearn
- Creation of course site and enrol course instructors
- Ensure programme course registrations are submitted timely
- Ensure updates to OBTLs of courses in various programmes are submitted timely for approval
- Ensure WSDP marks are endorsed and submitted timely by CAO
Marketing & Outreach Events
- Develop and foster strong working relationships with all stakeholders (e.g. CITS, Corporate Communications Office, Office of Finance and external vendors)
- Create, update and maintenance of SPMS WSDeg programme website
- Promote WSDeg programme through outreach events locally
- Participate and present in events, such as information sessions, visiting school talks and etc.
Internship Management
- Serve as the secretariat support to Associate Chair (Academic) and Assistant Chair (Internships) for university-wide initiatives
- Liaise with CAO to ensure that students receive significant industry exposure and workplace learning
- Manage the relationship and interactions with faculty mentors, internship organizations and students
Other duties
- Oversee the yearly secured shredding of classified documents
- Work on initiatives on improving the current processes
- Deliver a superior level of customer service and programme satisfaction to internal and external stakeholders
- Assist in coordinating quarantine exam/special arrangements for special needs students when necessary
- Assist in managing exam question papers collation, checking and submission for MAS courses
- Assist in inputting exam marks for MAS courses in Mark Entry System
- Assist in facilitating division level BOE meetings and represent division in the School BOE meeting
- Assist in the review of examination results
- Assist in preparation and consolidation of data for reporting purposes where required
- Assist in any ad hoc matters as delegated as required
**Requirements**:
- Diploma or higher degree, in any discipline
- At least 2 years of relevant experience in academic processes
- Experience of working in the Higher Education sector
- Experience of working in a customer-focused environment
- Proactive and a positive attitude towards work tasks
- Conscientious team player
- Assertive and meticulous
- Good planning and organizational skills
- Ability to work effectively under pressure
- Strong ability to communicate (verbal and written skills) effectively with students, faculty and team members
Hiring Institution: NTU
In line with Singapore’s nationwide Vaccination-Differentiated Safe Management Measures (VDS), employees must be fully vaccinated to return to the workplace, unless certified to be medically ineligible. For Information on VDS, please click here.
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