Regional Service Engineer

7 days ago

Tampines, Singapore SEARCH INDEX PTE LTD Full time

**Attractive Base+transport+AWS+attractive benefits**:

- **Must have service exp in pumps/pipes**:

- **5 days work week**:

- **Attractive MNC**

**Responsibilities**:

- Repair, maintain and conduct regular checks / maintenance to ensure in-house rental fleet are in operational condition.
- Responsible for service room upkeep, spares parts at optimal stocking quantity to ensuring quick turnaround times for all repair works.
- Provide after sales service with commissioning, calibration, trouble shooting, servicing, of all welding machines documenting with respective service and customer visit reports.
- Including troubleshooting and answering technical enquiries via various media.
- Maintain proper documentation according to process flow.
- Perform in-house/on site solvent cementing, welding process and welding machines operation trainings to customers.
- Including follow up scheduled visits throughout the project duration to verify the welding procedures are properly followed during the actual installation.
- Documenting visits including calibration/repair documentation reports for the customer.
- Establish scheduled contacts with customers for calibration services for welding machines building up documentation and data base records of customers.
- Recommending required upgrades and replacements. To ensure job tasks are carried out within planned man-hours to the satisfaction of customers
- Work closely with sales team identifying service / replacement / upgrade needs during on site customer visits and supporting exhibitions, seminars, trainings and customer presentations on demand.

**Requirements**:

- Diploma in Mechatronics/Electrical/Mechanical engineering
- At least 2-3 years' in diagnosing and repairing mechanical, electromechanical parts/systems preferably in piping/pumps preferred
- Experience troubleshooting and responding to customer concerns
- Proven record of being reliable and accountable for all aspects of their job
- Strong communication skills.
- Customer oriented, pleasant disposition and good attitude.
- Willing to travel in SEA region when required.
- Possess a class 3 driving licence would be an advantage

**Other Information**:

- Working Hours: Mondays to Fridays, 830am - 530pm
- Location: East
- Attractive Base+transport allowance/petrol card+AWS+bonus
- Reason for leaving
- Last drawn Salary
- Expected Salary
- Earliest availability date

Jiang Yiang Dong

EA License | 14C7092

EA Registration Number | R1105012

**Job Type**: Permanent

**Salary**: $4,000.00 - $5,500.00 per month

**Benefits**:

- Cell phone reimbursement
- Company car
- Free parking
- Health insurance
- Professional development
- Vision insurance

Schedule:

- Monday to Friday

Supplemental pay types:

- 13th month salary
- Overtime pay
- Performance bonus

Work Location: One location
- Health insurance

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