Senior Manager/ Manager, Property Management

We are Asia-Pacific’s largest pan-regional pure-play life science, innovation and R&D real estate platform, backed by an Australian headquartered multinational real estate company and leading US private equity growth investor. The platform focuses on investing, acquiring, developing, constructing, managing, and operating real estate projects in fast-growing life sciences, innovation and R&D real estate markets in Asia-Pacific. The company operates within two main segments - a high-barrier-to-entry life sciences project construction management business and a specialized investment management business. Since the 2000s, the project construction management business has worked on over 200 projects in Asia-Pacific for more than 100 blue-chip life sciences and pharmaceutical companies, with many repeat clients. The investment management business currently manages ~SGD 2 billion of AUM on behalf of institutional investors, with strong aspirations for growth within the region.

We are looking for Senior Manager/Manager, Property Management to join us

Senior Manager/Manager, Property Management is responsible for maintaining high standard of operations and maintenance of the assets, leading operational staff to deliver, monitoring the administration and processing of documents and fees to ensure Company and statutory standards are met, and acting as the primary stakeholder liaison to support the operations of the property.

Key Accountabilities:
Asset Operations and Maintenance

This role is responsible to ensure smooth day-to-day operations, maintain high standard of operations and maintenance of the assets, and deliver new initiatives and enhancement projects.
- Work closely with the asset management team to develop strategies and set realistic targets.
- Lead and oversee the operation team to achieve operation excellence.
- Ensure all services and systems are operating according to standard at all times, including but not limited to trouble shooting, visiting sites and assets regularly, actively engaging relevant teams and stakeholders, attending to complaints, overseeing emergency events, managing defects rectification works, Defects Liability Period ‘DLP’ maintenance period and activities with mínimal inconvenience and disruption.
- Identify any gaps, defects and opportunities, develop solutions (including exploring new technologies/ innovative ideas) and recommend, plan, and manage the execution of cyclical and improvement projects, testing and commissioning, quality maintenance programme.
- Plan, recommend, execute and monitor approved Capex Expenditure items
- Plan, recommend, execute and monitor cyclical and improvement works.
- Prepare and put up paper of justifications for alteration and addition works, variation works or relevant term contracts and maintenance

Tenancy Engagement and Delivery

This role is required to engage tenants and ensure smooth service delivery to tenants.
- Understand and able to review design plans, mechanical, electrical and service plans.
- Work with and guide the tenants on fitting-out and reinstatement works’ requirements.
- Oversee and organize property-level activities for tenants, including fire drills, festive events, etc.

Operational Assurance
- Understand company and statutory requirements on all aspects i.e. operational health & safety, sustainability, risk management, asset operations etc., assist in the development and implementation of all relevant documents, process, systems, audits and assessments, and training, to ensure that the assets adhered to these requirements and policies; and
- Investigate and manage incidents and claims, including preparation and submission of reports.

Financial Management

This role is responsible for managing budgets for overall operations and various projects.
- Provide regular financial reporting on overall asset operations and all projects including annual operating budget, commitments and expenditures, forecast final cost, cash flow, and other relevant parameters;
- Assist with preparing, reviewing and monitoring of the budgeting, forecasting and management of OPEX, CAPEX, Sinking Fund budgets and provide operational financial inputs in developing necessary reports, including operation budget, annual business plan, asset review reports, where applicable.

People Management
- Manage self & others in line with organisational values and Vita expectations, leading by example to foster a culture of innovation, collaboration, performance, and customer service.
- Create a high performing team culture with cohesiveness, strategic focus, open communication, collaborative and empathetic approach to knowledge sharing and performance, leading the team to deliver outcomes for their respective portfolio of assets.
- Responsible for performance and development of the team, actively identifying gaps and opportunities to train, mentor and coach staff to develop internal capabilities and ensure that staff are adequately resourced to perf