Sr. Consultant, Client Services Singapore

**Published**
- 27th June**Job Type**
- Permanent**Location**
- Singapore**Remote**
- No**Consultant**
- Jonas Verde da Silva Gomes**Sector**
- Commercial Real Estate Innovation**Salary**
- 125,000 - 185,000 / Year**About our client**

With over 4,500 employees and operating in over 30 countries, my client is a leading provider of software, data, and advisory services for the global real estate industry.

Their offerings include solutions for property tax management, property appraisal, property management, and real estate investment analysis. The company also provides data and analytics services to help real estate professionals make informed decisions about market trends, property valuations, and investment opportunities.

In addition to its software and data offerings, they provide a range of advisory services to help clients optimize the value of their real estate assets. These services include property tax consulting, real estate advisory, and investment banking services.

Their clients include real estate developers, investors, lenders, and public sector organizations. The company is committed to leveraging technology and data to drive innovation in the real estate industry and help its clients achieve their goals.

**_ Who you are_**

You have a background in client services within real estate, private equity, or SaaS/enterprise software services. You want to join a company that is the leader in PropTech. Joining us now is an opportunity to accelerate your career path and gain global exposure. This is a strategic solutions role for a consultant who wants to grow into a Consulting Manager and up to Director.

**_ Your mission_**
- You will provide consulting advice and become a Subject Matter Expert: developing a deep and broad understanding of our products, features, and use cases.
- Externally you provide guidance and leadership around our solutions.
- You will focus on client outcomes and facilitate adoption of Altus Analytics solutions.
- Internally you will provide feedback to the product team on market requirements, product roadmaps and overall solution strategy.
- You will develop business relationships with senior executives at client organisations.
- You will develop into a trusted advisor across client organisations.
- You will analyse and evaluate a client’s business requirements and processes.
- You will work with the client to implement solutions and achieve their outcomes.
- You will travel up to 35% of the time to customer sites, conferences, etc. as required for discovery and requirements gathering.

**_ After 3 months_**
- You will be trained on our products and the cloud solution offered by Altus Analytics.
- You will gain an understanding of the team approach / processes, supporting existing projects, and be mentored by one of our senior consultants.
- You will gain a foundational understanding of key issues faced by clients and related solutions to supporting our products, and key individuals across the business.
- You will gain insight into our business operations through engagement with the sales, product, operations, and support teams. Building a strong network within the business.

**_ After 6 months_**
- You will have gained responsibility within client projects and manage your own tasks and deliverables as required by the project plan.
- You will be responsible for presenting options and solutions to clients making suitable recommendations whilst gaining feedback.
- You will have identified a core product focus and will be working to have a deep understanding of the solution working with internal teams.

**_ After 12 months_**
- You will have responsibility for workstreams within a project and be part of a project from inception. Working with the project manager to develop a project plan and identifying tasks / deliverables.
- You will have gained a holistic approach of the teams’ approach and key deliverables.
- You will have become an integral part of our pursuit team supporting sales and operations team in new clients and product enhancements.

**_ Experience required_**
- Industry-related knowledge expertise. Experience in either the Real Estate, Real Asset, Alternative Investments sector, or in SaaS/enterprise software services.
- Work within a team or autonomously managing multiple accounts and client engagements simultaneously.
- Leading client discussions (face to face or virtual), making presentations and recommended solutions.
- Solving business problems for clients and challenge convention.
- Identifying business needs and respond with appropriate solutions and recommendations.
- Client focus, you are invested in seeing your client’s success.

**_ Preferable but not essential_**
- Strong working knowledge of Business Intelligence platforms like Tableau or Power BI. Familiarity with Talend a plus.
- A passion for solving business problems. From analyzing business needs to designing solutions, you are invested in seeing your client’s success.
- Data Analysis