Call Center Agent

**Responsibilities** - As a Call Center Agent, you will be the first point of contact for customers, providing exceptional service through inbound and outbound calls. - Handle customer inquiries and resolve issues with professionalism, empathy, and efficiency, ensuring customer satisfaction and maintaining a positive company image **Working Hours** **5...

**Responsibilities**: - Perform outbound calls to members, advise on benefits and remind on payment - To handle members’ termination request; save or retain members from terminating their membership - Ensure daily and monthly KPIs are met and exceeded - Deliver excellent level of customer service to ensure members satisfaction **Requirements**: - Min...

**Responsibilities**: - Perform inbound and outbound calls to members - To advise on benefits and remind on payment - To handle members’ termination request; save or retain members from terminating their membership - Ensure daily and monthly KPIs are met and exceeded - Deliver excellent level of customer service to ensure members...

**Role: Customer Service, Call Center** **Permanent, Banking Client** **Work location: Tampines** **Work hours: 5 days work week, may include a Sat, depending on schedule. **Work timings: 8 am to 8pm ( 8am to 5pm, 10am to 8pm) Job Responsibilities - Ensures highest standard of service delivery to our customers. - Maintains confidentiality of the...

**Remuneration Package**: - Salary: From S$2,500 up to S$ 3,000.00 per month after confirmation (depending on experience) inclusive of variable allowances and incentives **Responsibilities**: - Manage inbound & outbound technical/sales enquiries via phone - Troubleshoot, resolve technical issues and guide customers through resolution procedures pertaining...

**Remuneration Package**: - Salary: From S$2,500 up to S$ 3,000.00 per month after confirmation (depending on experience) inclusive of variable allowances and incentives **Responsibilities**: - Manage inbound & outbound technical/sales enquiries via phone - Troubleshoot, resolve technical issues and guide customers through resolution procedures pertaining...

J&T Express is a technology-driven eCommerce enabler for brands and sellers to embark and scale their eCommerce businesses. We converge technology and services to power the next generation of eCommerce businesses. We are passionate, enthusiastic, and open-minded in providing the best solutions and play a key role in the growth and success of our client’s...

**Position Overview**: Knowledge in videography is highly preferred as well. **Responsibilities**: 1. Edit video footage to create compelling and visually appealing content for various platforms 2. Cut, trim, and arrange video clips to tell a cohesive story or convey a specific message. 3. Enhance video and photo quality by adjusting colors, lighting, and...

Handling inbound calls regarding general enquiries. - Computer literature and provide administrative support. - Willing to work on 12 hours shift. - Any others duties as assigned. **Requirements**: - Secondary School/O Level, Professional Certificate/NiTEC or equivalent. - At least 1 year experience in call center or customer service environment Benefits...

Administrative Support: Provide full administrative support to senior executives. Correspondence Management: Handle phone calls, etc.), ensuring timely responses and appropriate follow-ups. Document Preparation: Draft, format, and proofread reports, presentations, and other official documents. Confidentiality: Handle sensitive information with...