Manager, People Development

-Family Group: Administration

Reporting to Director, CHI PD, you will need to support in co-creating and executing the strategic thrusts of Learning and People Development in TTSH and in the Community. This can be achieved through collaboration with thought leadership, evolving models of healthcare and workforce transformation, developing an ecosystem of new and relevant teaching andragogies / tools that effectively delivers better value to patients and residents while empowering staff. You are also required to provide stewardship and anchor the administration aspects of CHI PD to ensure that project milestones and work plans are well executed.

**Responsibilities**

**A. Anchoring Basic Duties - “Doing the Job Well”**

**(i) Strategic Leadership**
- To be part of TTSH’s collective leadership in defining, reviewing and communicating TTSH’s vision, mission, strategies and priorities.
- To understand the strategic context in which the hospital and the Department operates to build Better People.
- To anticipate learning opportunities and challenges for the hospital, the community and the Department.
- To work closely with internal and external stakeholders to develop and review the Department’s strategies and workplans, with a view to develop Better People to deliver better value to patients, residents and staff.
- To develop and align the Department’s learning directions and plans with NHG’s and TTSH’s strategies and priorities.
- To actively participate in department and hospital level quality improvement initiatives.

**(ii) Operational Leadership**
- To work closely with internal and external stakeholders to review and implement key initiatives that would make learning integral to work. This will include, but not be limited to the following objectives:

- To optimise key resources’ utilisation and ensure learning effectiveness with operational/cost effectiveness
- To effect and ensure appropriate corporate governance
- To contain costs actively and appropriately
- To improve and strengthen department and staff processes
- To deepen TTSH’s learning culture
- To benchmark our performance in delivering learning to staff against external organisations
- To embrace change and lead by example in challenging the status quo and planning ahead on operational and tactical issues

**(iii) People Leadership**
- To enable an environment of open communication, transparency, leadership development and effective teamwork.
- To empower internal and external stakeholders and guide these teams with clear directions.
- To engage people and encourage them to exemplify TTSH’s vision, mission and values.

**B. Undertaking Improvement-Related Duties - “Doing the Job Better”**
- To be a champion, sponsor and agent for continuous improvement and building a learning culture at the Hospital, Family Group and Department levels
- To lead, plan, drive and manage projects and future planning projects at both hospital and department level, to develop Better People with a view to inculcate necessary mind-set shifts and deliver better value to patients and staff.

**C. Undertaking Transformation-Related Duties - “Doing the Job Differently”**
- To develop and implement learning strategies and plans that support:

- NHG’s and TTSH’s shared vision of “Adding Years of Healthy Life”
- NHG’s and TTSH’s shared goal of building a Regional Health System for the central region of Singapore
- To lead in the development and implementation of learning projects that would enrich TTSH staff, inspire learning, advance TTSH’s strategy/mission and deliver better value to patients and staff.

**Requirements**:

- Degree Holder, preferably at least 3 years of relevant experience in the field of training & development, adult learning, and education, or other relevant fields. This may include Learning, Talent and Organisational Development strategies and initiatives such as competency framework development, capability and learning needs diagnosis, building learning culture and running training operations.
- Possess an analytical mind with a propensity of continuous learning with a continual improvement mindset.
- Self-motivated, good leadership, interpersonal, and staff engagement skills with the ability to influence, persuade and communicate with all levels of staff.