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Airport Ground Control Officer

3 weeks ago

Singapore Smarte Carte Singapore Pte Ltd Full time

**Core Responsibilities**:

- Work as part of Taxi Coordination Team to ensure the smooth operations of Taxi stands in the terminals including managing a continuous supply of taxis towards the taxi stands and directing taxis to individual taxi bays, seamless coordination between Taxi stands, and smooth allocation of passenger to taxi based on First-in First Out principal.
- Perform the assigned role (DG, RM, TSC, QM) according to the established SOP.
- Manages and control the passengers flow at the taxi queuing area.
- Compliance to SOP and Safety Standards when assisting passenger.
- Any other duties as assigned by management.

**Periodic Duties**:

- Suggest alternate transport mode to passenger.
- Taxi diversion to other terminals / Taxi stands.
- Attend to enquiries of passenger.

**Job Specifications (Qualifications/Experiences)**:

- Understand basic written/spoken English and/or a secondary working language.
- Customer-service oriented with good communication skills.
- Neat and presentable.
- Adaptable to change and a good team player.
- Comfortable to operate in a fast-paced environment.
- Select 1 fixed shift : Morning shift - 630am to 2.40pm, Noon : 2.10pm to 10.30pm, Night : 10.20pm to 6.40am

**Job Type**: Permanent

**Salary**: $1,550.00 - $1,650.00 per month

**Benefits**:

- Health insurance

Schedule:

- Day shift
- Early shift
- Late shift
- Night shift
- Weekend availability

Supplemental pay types:

- Overtime pay
- Performance bonus
- Signing bonus