Student Services Executive

1 week ago

Geylang, Singapore SNAPHUNT PTE. LTD. Full time

1 year exp

**Roles & Responsibilities**

**The Role**

Job description:

- Respond to all student enquiries, approving requests for breaks in studies and preparing letters, as required.
- Organize the renewal and cancellation of student passes, as appropriate.
- Relay information pertaining to study materials, class timetable and exam schedule in a timely and accurate manner.
- Process requests for refund of student fees.
- Monitor student attendance and ensure that follow up warning letters are issued and copied to the student’s file.
- Prepare student contracts once the offer has been accepted.
- Assist with student orientation and the preparation and distribution of orientation materials and textbooks etc.
- Monitor the timely payment of student fees and advise on payment options.
- Purchasing and tracking textbooks and course materials for students.
- Conduct the orientation briefing given to all new students and to new staff.
- Arrange for medical check-ups and accommodation for international students, where required.
- Process international students upon arrival advising them regarding ICA rules of attendance, sighting their original documents and other details, as appropriate.
- Maintain and update of student data in the student management system (online) and student p-files (hardcopy).
- Provide service at the student reception counter and direct enquires to the related departments
- Any other duties as assigned by your Supervisor

**Ideal Profile**

**Requirements**:

- Able to perform shift duties: 1 to 2 Saturdays per mth (Half Day only). This position is 5-days work week.
- A degree or diploma and a minimum of 1 year administrative experience.
- Fluent in both written and spoken English, and able to speak in Mandarin
- Good organization skills and the ability to work to priorities and work within deadlines.
- Good time management skill
- Demonstrated ability to take initiative when required.

**What's on Offer?**
- Opportunities for career growth & development
- Close knit team

**About us**

TMC Academy is a recognised Private Education Institution (PEI) in Singapore that offers educational pathways to overseas Universities such as University of Northampton. At TMC Academy, our students and employees profile alike, we come from different nationalities and form a diversified family of educators.

**Ref: G3L1TQ7Z9V**

The Employer

Snaphunt is a AI enabled hiring platform that leverages technology to source, screen, and shortlist talent with a skills and culture fit for our clients open roles.

We are fundamentally changing the way middle-senior level white collar professionals find jobs and companies hire their specialist talent and are making hiring more convenient, transparent, accurate and affordable for both employers and jobseekers.

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