Product Support Engineer

2 days ago


Anson Road, Singapore Tek Village Pte Ltd Full time

**Roles & Responsibilities**

**Responsibilities**
- Respond to customers’ technical queries to support pre-sale and post-sale activities. This may include planning and arrangement of product demos.
- Plan and provide product training including product familiarization, interface requirements, and installations and conduct on-site support to customers and partners.
- Understand customer technical requirements and consult design engineers if there is any need for modifying the existing product specification.
- Support product marketing events by attending relevant trade shows and industry events both locally and overseas.

**Requirements**:

- Diploma or bachelor’s in electrical engineering, preferably in the field of electronic communication products for the aerospace industry.
- Able to deal with clients’ inquiries confidently and provide timely technical support.
- Able to plan, organize and prioritize work plans independently and effectively.
- Have good EQ and be an effective team player who works well with stakeholders to achieve KPIs set for the business performance.
- Able to conduct critical thinking in tackling challenges and solving problems.
- Able to travel overseas
- At least 2 years of practical experience in relevant industries.

**Skills, Experiences & Knowledge**
- Strong verbal and written communication skills.
- Familiar with a scripting language for test evaluation and analysis
- Understand reports for reliability, environmental and radiation characterization
- Good interpersonal skill

EA Licence No: 18C9120

**Salary**: $3,500.00 - $4,500.00 per month

Schedule:

- Monday to Friday

Work Location: One location



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