Product & Field Support Engineer

Degree or Diploma in Electronic, Mechatronics, Mechanical or Electrical Engineering. - Experience in product and process engineering in secure card/ID manufacturing industry. - Familiar with card milling, embedding, lamination and card manufacturing process of secure card/ID an advantage. - At least 5 years program/project management and or technical support...

**Objective**: We are looking for a Field Service & Support Engineer to service existing customers, Ensuring of the operational after sales and service business power quality in the area of Asia Pacific, as well as other region for special requests. That includes the tasks of 2nd level technical support, onsite interventions, in house repairs/analysis,...

**Roles & Responsibilities** **Responsibilities** - Respond to customers’ technical queries to support pre-sale and post-sale activities. This may include planning and arrangement of product demos. - Plan and provide product training including product familiarization, interface requirements, and installations and conduct on-site support to customers and...

**Objective**: We are looking for a Field Application Engineer to drive new projects and business pipelines for FY23/24 growth. **Responsibilities**: - Responsible for pre & post sales requirements of Company’s Power Quality products (preparing technical documents & commercial proposals) - Provides technical support to distributors and key account...

**Objective**: We are looking for a Field Application Engineer to service existing customers, Ensuring of the operational after sales and service business power quality in the area of Asia Pacific, as well as other region for special requests. That includes the tasks of 2nd level technical support, onsite interventions, in house repairs/analysis, spare...

**Responsibilities** - Liaison with Customer and HQ on Quality related matters. - Perform defect verification and support quality issues onsite. - Arrange for RMA - Liaison with other department on quality issue related matters - Liaison with Factory for continuous improvement program with customer. **Requirements**: - Minimum 2 years of experience in...

**Objectives of the position**: The Production Process Engineer is required to be involved in New Product Introduction activities and to co-develop manufacturing Work Instructions as well as other process documents in collaboration with the Program Engineering Team. The incumbent is also expected to actively and continuously improve the work processes in...

**Job Description: 1. Handle customer enquiry; 2. Manage job status (including monitoring, checking documents); 3. Perform batch inspection and report the inspection results; 4. Conduct test according to the testing procedure and standards. Record test result in data sheet; 5. Follow-up retest for the job; 6. Assist in day-to-day operation of the...

**Responsibilities**: - Understanding customer or market needs to develop new ideas or innovate existing product - Providing key features and benefits of the new ideas / innovations of existing product - Create Pre-Analytics report - Collect Data and analyse report - Conduct testing for relevant certification and report - Create or guiding Product Training...

**Position Summary** **General Job Description** - Planning and evaluating new projects, consulting with other engineers and management as necessary. - Review new product plans and make recommendations for material selection, based on design objectives such as strength, weight, heat resistance, electrical conductivity, and cost. - Work with account...