Operations Analyst

**Barclays Overview**

Barclays is a British universal bank. We are diversified by business, by different types of customers and clients, and by geography. Our businesses include consumer banking and payments operations around the world, as well as a top-tier, full service, global corporate and investment bank, all of which are supported by our service company which provides technology, operations and functional services across the Group.

**We are an equal opportunity employer and we are opposed to discrimination on any grounds.**

Working Flexibly
- Hybrid Working_

About Global Markets Operations

Barclays is a market leader in many of the global markets and asset classes. The Global Markets Operations function sits within the Global COO division and plays an important role within Barclays International (BI) working with IB, Corporate and Wealth businesses to support growth and businesses, manage risk and the control environment, develop operating models, and managing change and strategy to build an effective and scalable platform.
- Overall purpose of role_
- Gain understanding of Network Management, including Relationship Management and Business Enablement, Know-Your-Customer (KYC) processes and knowledge of Derivatives products, including futures, options, FX and OTC derivatives
- Understand basic control principles including Anti-Money Laundering principles, oversight of suppliers, regulatory requirements and change management
- Achieve an understanding of Service Management (Third Party Agent Banks)
- Key Accountabilities_
- Provide support to the APAC Network Management and PDS management team to drive strategy, execute change and resolve issues
- Support Regulatory Reporting and inquiries, key control reviews and oversight activities
- Support issue management using data analytics and process optimization and new business enquiries
- Attend regular service review meetings with our Agent Banks and support any follow up actions
- Support Due Diligence and Market reviews, any data analyses and new business initiatives
- Provide administrative assistance on the client refresh process as mandated by the Barclays Capital Global KYC Procedures and the Global KYC Refresh
- Assist to perform the KYC refresh process on existing regional high-risk clients by documenting and corroborating the information obtained on the client as required by the Global KYC Procedures utilizing a variety of independent research sources

Risk and Control Objective

Ensure that all activities and duties are carried out in full compliance with regulatory requirements, Enterprise Wide Risk Management Framework and internal Barclays Policies and Policy Standards.
- Person Specification_
- Detail oriented with the ability to multi-task
- Able to prioritise work assignments
- Able to communicate effectively with internal staff and counterparts
- Good time management and strong follow-through skills
- Essential Skills / Basic Qualifications:_
- Diploma from a recognised polytechnic
- Academic Qualification in Banking and Finance preferred

Purpose and Values***

We deploy finance responsibly to support people and businesses, acting with empathy and integrity, championing innovation and sustainability, for the common good and the long term.
- Our values underpin everything we do: Respect, Integrity, Service, Excellence and Stewardship._

Respect

We harness the power of diversity and inclusion in our business, trust those we work with, and value everyone's contribution.
- Integrity_

We operate with honesty, transparency and fairness in all we do.
- Service_

We act with empathy and humility, putting the people and businesses we serve at the centre of what we do.
- Excellence_

We champion innovation, and use our energy, expertise and resources to make a positive difference.
- Stewardship_

We prize sustainability and are passionate about leaving things better than we found them.

Our Mindset shapes how we take action, living by our Values, driven by our Purpose, always with our customers and clients at the heart of what we do; our Mindset is to Empower, Challenge and Drive.
- Empower_

Trust and support each other to deliver. Make decisions with those closest to the topic. Include diverse perspectives. Celebrate success and learn from failure.
- Challenge_

Question whether things can be done better. Use insights based on data to inform decisions. Be curious about how we can adapt and improve. Speak up and be open to alternative viewpoints.
- Drive_

Focus on outcomes. Deliver with pace. Be passionate and ambitious about what we do. Take personal responsibility. Actively build collaborative relationships to get things done.