
Sales Associate
1 week ago
**Position**:
As a Sales Associate within our luxury universe, your role is essential in ensuring an exceptional experience for our clients and representing the brand with elegance. If you are passionate about the luxury fashion industry and possess the skills and qualifications we are looking for, we would love to hear from you.
**YOUR MISSION AND ROLE**
**Client Engagement**
- Deliver the full Selling Ceremony - including after-sales follow-up - while actively engaging in clienteling - to deliver a memorable personalized client journey and elevate the luxury brand experience
- Engage with diverse clients, always putting them at ease to develop long lasting relationships, fostering long-term loyalty through storytelling by providing a rich narrative behind each collection
- Understand customer preferences and past purchases to provide personalized recommendations and update relevant client information on internal platforms
**Embrace a Results-oriented Culture**
- Actively work to achieve and exceed sales expectations
- Identify additional sales opportunities by understanding the specific needs of clients
**Enhancing the Brand**
- Embody the brand image by adhering to the specific dressing and behavior standards of luxury
- Contribute to maintaining the upscale atmosphere of the boutique
- Stay informed about the latest trends in the luxury and fashion industry
**Store Operations**
- Participate in all inventory management process, cycle counts and goods receptions to maximize efficiency at work, ensuring store operations at optimum operational standards
- Proficient and accurate usage of POS (Point-of-Sale)
- Assist in maintaining visual merchandising standards in accordance brand guidelines, actively propose enhancement to the VM team to drive and maximize sales opportunities
- Ensure proper back of house maintenance and stocks management
- Ensure functional maintenance of the store
**Team Collaboration**
- Work collaboratively as an active team player to support all business activities
- Actively participate in any implementation of training and toolsMaintain an open, positive, and constructive communication with team members**YOUR PROFILE**
- Minimum of 2 years of relevant experience in the fashion or luxury sector
- Strong interpersonal and communication skills, with a keen ability to identify with customers
- Fluent in English, proficiency of other language(s) will be an advantage
- Passionate about fashion and the client experience
- Good team player, driven by a strong entrepreneurial spirit and a resilient attitude.Demonstrated ability to thrive in a test-and-learn environment, with a continuous improvement mindset and openness to innovative approaches**GIVENCHY**is an equal opportunity employer. We want to offer an inclusive environment of mutual respect where we welcome diversity and all our employees feel included, developed, and heard.
**_GIVENCHY _**
**MAISON***:
- New elegance with a modern twist and femininity combine in the timeless world of Givenchy. Its style is the signature of Hubert de Givenchy, who established the eponymous Haute Couture House at the start of the 1950s. Combining finesse, discretion, and elegance, he ensured his designs and ateliers rose to the top and played a key role in international fashion. In 1957, an expansion of scope took place with the launch of the House's first fragrance, L’Interdit - a symbol of the legendary friendship between Hubert de Givenchy and Audrey Hepburn. Ever since then iconic creations from the Maison have continued to cultivate elegance and boldness. Today, Givenchy’s legacy continues to move forward in a modern and powerful way.
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