Senior People Operations Specialist

7 hours ago

Singapore Castlery Full time

We're rethinking homes for how people really live, and we're looking for a Senior Specialist to join our People Operations team to help shape the future of living - one thoughtful detail at a time.

We're shaping a culture at Castlery that draws great people in and gives them reasons to grow and stay. As a **Senior People Operations Specialist**, you'll play a hands-on role in building and running seamless people processes of our Australia Retail business. This is a critical, hands-on role that ensures our frontline teams are onboarded and supported with operational excellence. You'll be the go-to person for employment processes in AU ensuring compliance, clarity, and coordination across people workflows.

**What you'll be doing**:

- Own end-to-end employee lifecycle operations for Australia retail (e.g. contracts, onboarding, offboarding, role changes, etc.).
- Partner with TA and Legal to ensure compliance with AU labor law and Awards and support seamless hiring and employment documentation.
- Coordinate rostering and time tracking data for accurate payroll processing and audit-readiness.
- Track and close out people ops issues across stores including overpayments, classification gaps, or documentation inconsistencies.
- Support the setup and refinement of SOPs for AU retail HR operations as we scale across states.

**What you'll need to succeed**:

- **Experience with Australian HR operations** (retail or shift-based workforce preferred), including basic familiarity with Awards and Fair Work requirements.
- Strong process ownership. You're dependable, follow through, and hold yourself to high standards.
- Able to **balance compliance and pragmatism.**You know what good looks like and can make it work on the ground.
- Highly organized with a **keen eye for details** and documentation accuracy.
- Comfortable working with remote teams and **communicating clearly across functions and time zones**.

**Built for Real Life, Designed for What's Next.**

At Castlery, we've spent over a decade building a brand people love by designing furniture for real life — durable, beautiful, and made to keep up with change.

Now, we're focused on what's next: scaling with care, crafting better experiences, and growing a team that's as intentional as our design philosophy.

If you believe that good homes create good lives, come build with us.

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