IT Support Administrator

1 week ago

Paya Lebar, Singapore Emereo Technology Pte Ltd Full time

Job Scope

Provide build, setup, maintain, implement, and troubleshoot for all technology related matters.
Work closely with all users and management for issue resolutions, monitoring of corporate IT infrastructure.
Assist in initiatives/projects to drive technology improvement and user satisfaction.

**Responsibilities**:
Provide users with network technical support
Maintaining hardware and software to support end users
Providing support to end users and desktop support
Provide end-user software troubleshooting and support
Resolve technical hardware and software issues
Provide technical support to end users
Provide technical support for internal users
Provide technical support, including desktop support, user training, assisting users with hardware and software issues
Resolve help desk issues including troubleshooting hardware and software issues
Provide technical support to end users via telephone
Capture support activities and help support end-users
Provide hardware and software training and support to end-users
Resolve software and hardware issues
Resolving hardware and software issues
Ensure support for hardware/software and office equipment issues
Provide technical support to other support analysts
Instruct users on computer software and hardware

Diploma/ Advance Diploma

Minimum of 2 year(s) experience needed for this position

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