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Beauty Therapist Receptionist
2 weeks ago
**Be the Heart of Our Clinic — Where Aesthetics Meets Exceptional Service**
Are you passionate about wellness and beauty, and love helping people feel their absolute best? Do you enjoy creating warm, memorable experiences while also being hands-on with leading aesthetic treatments? If you're looking for a dynamic role that blends technical skill with hospitality, we’d love to meet you.
We're looking for a **Therapist cum Receptionist** who will be both the welcoming face of our clinic and a skilled aesthetic therapist. This unique hybrid role is ideal for someone who thrives on multitasking, takes pride in delivering excellent service, and is excited to work in a collaborative, patient-centered environment.
**Reception & Front Desk Excellence**
- Be the first smile patients see — greet and assist patients warmly as they enter the clinic.
- Schedule and manage patient appointments with precision and a personal touch.
- Manage patient registration and ensure smooth check-in and check-out processes.
- Handle billing and payments with accuracy and efficiency.
- Keep the front desk and reception area tidy, organized, and welcoming at all times.
- Coordinate with team members to ensure seamless communication and patient care.
**Patient Care & Treatment Delivery**
- Perform customized aesthetic treatments including facials, body therapies, and device-based procedures like Hydrafacial, IPL, and Fat Freezing.
- Assist doctors during in-clinic procedures and consultations.
- Guide patients through their treatment journey — from preparation to post-treatment care.
- Explain procedures clearly, discuss expected results, and ensure all consent forms are completed.
- Monitor patients' comfort and safety at all times, ensuring a five-star experience.
- Review doctor’s notes and support follow-up care with appropriate product dispensing and appointment scheduling.
**Clinic Operations & Inventory Management**
- Open and close the clinic according to SOPs.
- Maintain cleanliness and presentation of all treatment and common areas.
- Track and manage inventory stock levels, alerting relevant departments of any discrepancies or expirations.
- Ensure the treatment rooms are always prepared and fully stocked for upcoming appointments.
- Participate in daily operational tasks that keep the clinic running smoothly and efficiently.
**Sales & Customer Engagement**
- Understand each patient's goals and provide thoughtful product and treatment recommendations aligned with doctor consultations.
- Cross-sell and upsell treatments and skincare solutions confidently and ethically.
- Help patients plan their treatment journey, creating a strong reason for them to return.
- Stay updated on the clinic's full range of services and skincare products to serve as a trusted advisor.
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- **What we are looking for**
- Friendly, confident, and service-oriented with a professional and polished demeanor.
- Skilled in or passionate about beauty, wellness, and skincare treatments.
- Excellent communicator, both over the phone and in person.
- Detail-oriented, well-organized, and thrives in a team-focused, fast-paced setting.
- Able to multitask and manage both front desk and treatment room responsibilities.
- Prior experience in aesthetic clinics, spas, or wellness centers is a plus.
**Why Join Us?**
- Be part of a passionate, forward-thinking team in a premium aesthetic clinic.
- Receive hands-on training in cutting-edge skincare technologies and professional development opportunities.
- Work in a beautiful environment where your contributions directly impact patient happiness and confidence.
- Enjoy a supportive, collaborative culture that values initiative and care.
Pay: $2,400.00 - $3,500.00 per month
Schedule:
- Monday to Friday
- Weekend availability
Supplemental Pay:
- Commission pay
Work Location: In person