Customer Success Executive

2 weeks ago

Singapore BIFROST PTE. LTD. Full time

**Bifrost**:
Bifrost generates 3D worlds at scale and high fidelity synthetic datasets for AI development. This next-generation capability has use cases across defence, space, gaming, metaverse, mobility and robotics. We believe autonomous systems and computer vision have the opportunity to drastically improve the quality of life for billions of people.

However, one of the hardest problems in building AI for the physical world is that it is difficult for developers to collect the data they require from the real world. Our intelligent tools enable developers to generate and simulate vast 3D worlds to build cutting-edge AI systems to solve the world’s hardest problems. All without the need for 3D expertise.

These tools are used by the world’s most advanced organizations to land a spacecraft on Mars, catch pirates at sea, detect drug-carrying submarines and numerous critical use cases.

At Bifrost, you are backed by Sequoia Capital, Lux Capital, Wavemaker Partners, Cap Vista, Hustle Fund, Champion Hill Ventures and other prominent investors. Your teammates hail from nuTonomy, Motional, Medios, NVIDIA, GovTech, Lucasfilm, Industrial Light & Magic, Grab, TAIGER, Arup, The Parentinc and other game-changing companies.

**Why Bifrost?**:
Build captivating and photorealistic 3D worlds

Bring the bleeding edge of research in AI, GANs, 3D graphics into production

Learn about AI, defence, space, gaming, metaverse, mobility and robotics ‍

World-class team, investors, advisors and customers

Competitive salary and comprehensive insurance ‍
- ️ Flexible and hybrid environment with no red tape/bureaucracy

Trendy shophouse office in CBD near great restaurants and bars

Committed to helping you grow personally and professionally

Inclusive, judgement-free and a safe space to be yourself

Take ownership and build your skillset

Safe space to share dank memes

Fast growing company

**️‍ ️ Your Main Quest**:
As one of Bifrost's core customer success representatives, you'll be the eyes, ears and magic hands which help us manage our engagements with commercial geospatial teams, primes, and government agencies to boost their AI/ML capabilities.

This role will be deeply involved in overall customer success strategy, helping manage Bifrost's global presence, and creating a massive impact on the adoption of cutting-edge technologies for the AI community
- High-fidelity requirement and relationship management within key target customer offices to identify opportunities for Bifrost's business and offerings
- Support the GTM strategy by serving as an engagement manager for customers
- Manage customer deliverables, requirements, timelines and communicate with technical teams internally
- Leverage technical teams and other key stakeholders across the executive level to ensure project excellence, customer satisfaction and retention
- Represent Bifrost and interact with customers at events
- Receive customer feedback and contribute to overall firm strategy

**Requirements**:

- Hiring across Junior to Senior levels for 2 to 8+ years of experience
- Location: Singapore or North America

**✨ Bonus Requirements**:

- Experience in building new sales functions and GTM strategies

**Sounds like you? **:

  • Customer Success Executive

    2 weeks ago

    Singapore AVENTIS GRADUATE SCHOOL PTE. LTD. Full time

    At Aventis, we aim to inspire learning and empowering a smarter workforce through training and frontier technology. As a socially responsible member of the community, we strive to make a positive impact to our staff, stakeholders and our customers. Be empowered and embark on a purpose-driven career, come experience our fun, dynamic and continuous learning...

  • Customer Success Executive

    3 days ago

    Singapore Red Hat, Inc. Full time

    The Customer Success Executive is responsible for customer success planning and associated technical engagements designed to ensure customers are successful in realizing value from Red Hat products and platforms. You will work with select customers to develop success plans and lead discussions with senior customer executives, Enterprise Architects, IT...

  • Customer Success Executive

    1 day ago

    Singapore 2ND BRAIN PTE. LTD. Full time

    As a Customer Success Executive, you will play a critical role in the post-sales journey of SME clients. This position is focused on sales fulfillment and customer lifecycle coordination. You will support the sales team in contract preparation, execution, and onboarding coordination, and continue as the main liaison during service delivery to ensure client...

  • Customer Success Executive

    2 weeks ago

    Singapore Job Results BD Full time

    Location: Singapore (On-site / Hybrid / Remote options available) Job Description: We are seeking a proactive and customer-focused Customer Success Executive to build strong client relationships and ensure customers achieve maximum value from our products and services. You will act as the main point of contact, supporting onboarding, adoption, and...

  • Customer Success Executive

    3 weeks ago

    Singapore 2ND BRAIN PTE. LTD. Full time

    Job Description As a Customer Success Executive, you will play a critical role in the post-sales journey of SME clients. This position is focused on sales fulfillment and customer lifecycle coordination. You will support the sales team in contract preparation, execution, and onboarding coordination, and continue as the main liaison during service delivery...

  • Customer Success Executive

    5 days ago

    Singapore Sleek Full time

    Sleek is on a mission to revolutionize how entrepreneurs operate their business. We want to give small business owners peace of mind and the power of online solutions to allow them to focus on what they do best - growing their business. As we work for our thousands of customers, we gather millions of data points about their business, and in turn we transform...

  • Customer Success Executive

    5 days ago

    Singapore Sleek Full time

    Sleek is on a mission to revolutionize how entrepreneurs operate their business. We want to give small business owners peace of mind and the power of online solutions to allow them to focus on what they do best - growing their business. As we work for our thousands of customers, we gather millions of data points about their business, and in turn we transform...

  • Customer Success Executive

    6 days ago

    Singapore AVENTIS GRADUATE SCHOOL PTE. LTD. Full time

    At Aventis, we aim to inspire learning and empowering a smarter workforce through training and frontier technology. As a socially responsible member of the community, we strive to make a positive impact to our staff, stakeholders and our customers. Be empowered and embark on a purpose-driven career, come experience our fun, dynamic and continuous learning...

  • Customer Success Executive

    5 days ago

    Central Singapore The Chope Group Pte Ltd Full time

    **Company Introduction**: Chope is dining made easy. As the leading dining platform in Asia, we connect diners to restaurants for memorable experiences, more often. Having seated more than 100 million diners, Chope understands what gets people excited about dining out, and how best to maximise business for over 13,000 restaurant partners. With Chope, diners...

  • Customer Success Executive

    1 day ago

    Singapore SLEEK TECH (PTE. LTD.) Full time

    3 years exp **Roles & Responsibilities** **About Sleek**: Sleek is on a mission to revolutionize how entrepreneurs operate their business. We want to give small business owners peace of mind and the power of online solutions to allow them to focus on what they do best - growing their business. As we work for our thousands of customers, we gather millions...