Foh Service

2 weeks ago

Singapore VIRTUAL GOLF SG1 PTE. LTD. Full time

**:
We are seeking a dedicated Front of House (FOH) Service Roamer to deliver an exceptional customer experience at Five Iron Golf Singapore. You’ll play a dynamic role in managing front desk operations, guiding customers, handling food and beverage services, and ensuring our golf simulators run seamlessly.

**Key Responsibilities**:
**1. Front Desk Management**:

- Greet and welcome customers warmly.
- Create and manage bookings using our booking software.

**2. Customer Service**:

- Provide guided tours of the facility.
- Assist customers with golf simulator setup and usage.
- Address customer inquiries and feedback professionally.

**3. Membership Management**:

- Organize and manage the bag room efficiently.
- Retrieve golf bags for members as needed.
- Build rapport with members by remembering their preferences and names.

**4. Golf Simulators**:

- Ensure customers enjoy a seamless golf experience.
- Perform basic troubleshooting and maintenance on simulators.
- Verify that technology systems are operating effectively.

**5. Food and Beverage Service**:

- Take and serve food and beverage orders promptly.
- Maintain cleanliness and bus tables routinely.
- Provide menu recommendations when required.

**Job Requirements**:

- **Golf, server, and/or hospitality experience is encouraged but NOT required.**:

- **Flexibility to work night and weekend shifts.**:

- Strong communication and interpersonal skills.
- Ability to multitask in a fast-paced environment.
- Comfortable working with booking systems and basic tech troubleshooting.
- Passion for delivering excellent customer service.

**Advantageous Skills**:

- Knowledge of golf and simulator technology
- Previous experience in hospitality or F&B service
- Barista skills
- Bartending skills
- Basic IT technical troubleshooting skills
- Multilingual abilities (e.g., English, Mandarin, Japanese, Korean)
- First Aid or Food Handling certification

**Working Hours**:

- Both full-time and part-time positions are available.
- Work schedule is 5 days per week with a 9-hour straight shift, including breaks.
- Shifts are primarily focused on nights and weekends.
- Weekly hours may vary based on operational needs.

**Why Join Us?**:
At Five Iron Golf Singapore, we’re all about creating a workplace where you’ll feel valued, supported, and excited to come to work every day. Here’s what we offer:

- Competitive salary and comprehensive benefits
- Opportunities for career growth and development
- A dynamic and vibrant work environment at a premier indoor golf facility
- Exclusive staff discounts on food, drinks, and golf sessions
- Annual leave and medical benefits to ensure your well-being and work-life balance

Come join our energetic and passionate team — we can’t wait to meet you

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