IT Integration Specialist

**About Us**:
**About NTUC Health Co-operative Limited**

**NTUC Health Co-operative Limited (NTUC Health)** is an NTUC social enterprise that provides a comprehensive and integrated suite of quality and affordable health and eldercare services to meet the growing needs of families and their dependents. Building on close to three decades of experience and expertise, NTUC Health is among the largest providers of active ageing, senior day care, nursing home, and home personal care services in Singapore. We also serve vulnerable seniors in selected areas in Singapore through Community Case Management Services (CCMS), CREST mental health support, and a sheltered senior group home. In addition, we run a family medicine clinic.

Our purpose is to achieve ‘health for life'; enabling healthy and fulfilling years by being a trusted partner of seniors and their families in our community.

**Services**:Senior Day Care | Home Care | Nursing Home | Active Ageing and Senior Fitness | Rehabilitation and Physiotherapy | Family Medicine

**Community Support**: CCMS (Community Case Management Services) | CREST (Community Resource, Engagement and Support Team) | Henderson Home

**Key Responsibilities**:

- **Integration Design and Architecture**:

- Analyze business requirements to identify integration needs and design robust integration solutions
- Develop integration architecture, including data mapping, workflow design, and error handling mechanisms
- Select appropriate integration technologies and tools based on project requirements and organizational standards
- **Integration Implementation, Testing and Validation**:

- Develop and execute comprehensive test plans to validate integration functionality and data accuracy
- Troubleshoot and resolve integration issues, working closely with development and operations teams
- Monitor integration performance and identify potential bottlenecks or performance issues
- **Integration Maintenance and Support**:

- Provide ongoing support for existing integrations, including troubleshooting, bug fixes, and enhancements
- Stay updated on emerging integration technologies and industry best practices
- Proactively identify opportunities for integration optimization and automation
- **Collaboration and Communication**:

- Collaborate effectively with cross-functional teams, including Finance, HR, IT, and business stakeholders
- Communicate technical concepts clearly and concisely to both technical and non-technical audiences
- Document integration processes and procedures

**Qualifications**:

- Diploma or Bachelor's degree in Information Technology, Computer Science, or a related field
- At least 5 years of experience, with a focus on systems integration would be an advantage
- Proven experience in IT support in integration with Finance or HR systems
- Familiar with different types and modes of integration
- Strong in troubleshooting integration issues
- Understands software development methodology, configuration management and lifecycle.
- Strong communication, collaboration, and interpersonal skills with the ability to work effectively with both technical and non-technical stakeholders.
- Strong understanding of systems integration concepts and experience with integrating disparate systems.

**Other Information**:
**Preferred Skills**
- Experience working in a healthcare environment is highly desirable.
- Experience with project management methodologies is a plus