F&b Assistant Manager

LOVE WHAT YOU DO? THERE IS A PLACE FOR YOU HERE

Be part of our diverse and inclusive team.

Job Responsibilities
- Engaging leadership that inspires and empowers team members.
- Assist with the strategic direction for the departments of responsibility and proactively conveys guidelines for staff that shapes the unparalleled standards expected.
- Make certain that areas of accountability are executed in uncompromised levels. Proper utilization of resources is a must.
- Deploy labor resources according to the forecasted business volumes.
- Manage time and attendance to ensure profit margins are met.
- Oversee facility and equipment in the responsible areas to make sure they are in complete working order.
- Ensure consistent, high-quality service standards are maintained in assigned restaurant.
- Ensure high quality of food items, service, and presentation.
- Assist with preparation of reports; maintains required records and files.
- Ensure all activities performed within the department are in accordance with the company’s business objectives, and established safety and security standards
- Hires, trains, motivate, and provide on-going communication to staff to deliver first-class service with unmatched elegance and professionalism while promoting a culture of accountability.
- Evaluate employee performance through operational audits to improve convention services service and build reward and recognition systems.
- Propose staff changes in assigned areas, including the hiring, promotion, demotion, and vacations, leaves of absence and release of staff.
- Create an encouraging atmosphere that stimulates and motivates employees to acceptable levels of turnover, absenteeism, and promotions.
- Communicate with partnering departments and peers to achieve superior customer satisfaction and efficient utilization of manpower and facilities.
- Maintain close work relationships with other departments and their leaders to promote feedback, cross training, and efficient operations.
- Maintain high grooming standard following Marina Bay Sands guidelines.
- Attend line-ups with other staff and review all information pertinent to the day’s business.
- Hands on and provide assistance to the service team at all times.
- Have a good knowledge of all VIPs and their preferences.
- Ensure all assigned closing duties are completed before signing out.

Job Requirements

Experience

Competencies
- Accountability & Perseverance - Takes ownership for decisions and results of work within and outside the scope of one's role. Possesses energy, stamina and resolve to push work to completion.
- Problem Solving & Decision Making - Anticipates, recognizes and clearly defines problems using various techniques to systematically analyze, weigh alternatives, and propose solutions. Selects a course of action from different alternatives to reduce risk and uncertainty and to create optimal outcomes.
- Customer Focus - Understands and anticipates customers' needs and takes action to provide high quality products and services to exceed their expectations.
- Enjoy problem solving and can think outside-the-box in difficult situations.
- Team oriented approach to management with a mindset of open communications.
- Capable of building and managing relationships with multiple departments as well as key customers.
- Administration knowledge of F&B operations and Quality management, proficient in Microsoft Office programs.
- Have a well-groomed, professional appearance.
- Excellent Knowledge of Spirits, Beers, Wines and Cocktail Bar Preparations.
- Good knowledge on basic accounting and calculation of food and beverage costs.
- Energetic and results oriented.
- Able to instill confidence and excitement in Team Members.

Marina Bay Sands is committed to building a diverse, equitable and inclusive workforce, providing equal opportunities as we grow our talent base to match our growth ambitions in Singapore. Our employees are committed to adhere to and abide by all rules, regulations, policies and procedures, including the rules of conduct and business ethics of the Company.