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Customer Service Officer

2 weeks ago

Clementi, Singapore One Vogue Pte Ltd Full time

Responsibilities
- Respond to client inquiries in a timely and satisfactory manner, as well as resolve potential issues escalated by customer service assistants/officers.
- Improving work processes, identifying and proposing problem solutions Make a copy of the AEC/SGPK/ARUBA shipment, DHL AWB, and invoice.
- If the CM or engineers call in, double-check the part quantity available.
- Handle complaints, offer appropriate solutions and alternatives, and ensure timely resolution.

**Requirements**:

- Positive attitude, service orientation, dependability, and the ability to multitask, prioritize, and manage time effectively.
- Active listening and strong phone contact handling skills are required.
- Outstanding interpersonal, written, and oral communication skills.
- Working Location: Pandan Road
- Working Time: Monday to Friday, 8:30am - 5:30pm

Kelly

R22109718

One Vogue Pte Ltd

19C9629

**Job Types**: Full-time, Permanent

**Salary**: $1,800.00 - $2,300.00 per month

Schedule:

- Monday to Friday

Supplemental pay types:

- Performance bonus