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Vice President, External Relationship Management
2 weeks ago
**Business Unit Overview**:
The International Cash Management Group manages a suite of products that includes Prime and Government Money Market and Ultra-Short Duration Mutual funds and Separate Accounts). BlackRock’s cash management style is designed to meet each client’s objectives of capital preservation, liquidity and yield - in that order. This philosophy is built on a risk-controlled framework, featuring careful analysis of credit, interest rate trends, and relative value opportunities which ultimately produce investment returns on a risk adjusted basis. Our disciplined approach to investing originated in 1973 when we pioneered the first constant-dollar money market fund dedicated to institutional investors.
**Job Purpose/Background/Responsibilities**:
The International Cash Management Group APAC Sales team is seeking a junior client support and relationship manager to support building and maintaining relationships with clients across Asia Pacific, based in Hong Kong
The role will bring the individual into regular contact with stakeholders across the BlackRock business. Close interaction with all Cash business functions (Wider sales support team, Product Strategy, COO, Marketing and Portfolio Management) will be expected, as well as with other key businesses within BlackRock - counterparts in the Client Business sales teams, Legal and Compliance etc.
Primary responsibilities include:
- Establish, develop and maintain positive business and customer relationships
- Support the sales leads with preparation for internal and external client meetings to build relationships with new and existing accounts
- Work to coordinate efforts with internal and external stakeholders to ensure that during the new business account onboarding process, client needs are fulfilled effectively
- Escalate and resolve areas of concern as raised by clients
- Provide analysis of the competitor landscape and market potential, track sales and management status reports
- Maintain CRM systems, sales pipeline and ensuring best practice record management across the sales function
- Recalibrate the Financial reporting for APAC Cash Management Group and circulate with the necessary stakeholders
- Contribute to our diverse and inclusive work environment
**Knowledge / Experience Required**:
- Preferred minimum 2-3 years of experience with client onboarding and relationship management background with an organised approach to work
- Knowledge of financial markets and understanding of the asset management industry
- Presentation and written communication skills
- Interpersonal skills to help foster an inclusive culture of teamwork and knowledge sharing
- Fluency in Mandarin and English required. Other Asian language skills desirable.
