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Assistant Restaurant Manager

3 weeks ago

Singapore RANG MAHAL PTE LTD Full time

Responsibilities:
Operations:

- Collaborate with the Food and Beverage Manager to oversee restaurant operations, including opening and closing procedures.
- Perform daily operational tasks such as order taking, cashiering, consolidating sales, handling reservation calls, and serving food and beverages.
- Understand the flow of operations for both front and back of house operations.
- Execute Standard Operating Procedures (SOPs) in restaurant and ensure their proper implementation.
- Assist in ensuring compliance with Company SOPs and maintain cleanliness and sanitation in all work areas.
- Aid in maintaining and servicing restaurant equipment and records.

Customer Service:

- Provide excellent customer service consistently, handling feedback effectively.
- Offer detailed explanations and recommendations regarding food, wine, and sake selections according to guest preferences.
- Schedule and manage outlet manpower to optimize operational efficiency.
- Uphold a service-oriented approach, prioritizing quality and fostering sincere and intimate customer relations.

Team Management:

- Lead and train team members to enhance guest satisfaction, operational efficiency, and productivity.
- Motivate, develop, and manage staff to achieve individual, team, and business objectives.
- Provide coaching and feedback to staff on service and food quality.

Quality and Hygiene:

- Ensure strict adherence to hygiene and cleanliness standards in the restaurant, maintaining personal grooming standards.

Financials:

- Collaborate closely with the Food & Beverage Manager to achieve revenue goals.

Others:
Fulfil any additional duties assigned by management.

**Requirements**:

- At least 5 years of F&B work experience in similar capacity
- Experience in fine dining restaurant would be an advantage
- Expereince with Indian cuisine would be an advantage
- Possess great service attitude
- Passion for people & food
- Energetic team player
- Able and willing to coach and develop team members
- Able to work on weekends and public holidays