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Intern, Technical Product Management

3 weeks ago

Singapore Workato Full time

**About Workato**:
Workato is the only integration and automation platform that is as simple as it is powerful — and because it's built to power the largest enterprises, it is quite powerful.

Simultaneously, it's a low-code/no-code platform. This empowers any user (dev/non-dev) to painlessly automate workflows across any apps and databases.

We're proud to be named a leader by both Forrester and Gartner and trusted by 7,000+ of the world's top brands such as Box, Grab, Slack, and more. But what is most exciting is that this is only the beginning.

**Why join us?**:
Ultimately, Workato believes in fostering a **flexible, trust-oriented culture that empowers everyone to take full ownership of their roles**. We are driven by **innovation **and looking for** team players **who want to actively build our company.

But, we also believe in **balancing productivity with self-care**. That's why we offer all of our employees a vibrant and dynamic work environment along with a multitude of benefits they can enjoy inside and outside of their work lives.

Also, feel free to check out why:

- Business Insider named us an "enterprise startup to bet your career on"
- Forbes' Cloud 100 recognized us as one of the top 100 private cloud companies in the world
- Deloitte Tech Fast 500 ranked us as the 17th fastest growing tech company in the Bay Area, and 96th in North America
- Quartz ranked us the #1 best company for remote workers

**Responsibilities**:
We're looking for an exceptional **Technical Product Management Intern** to join our growing team (Usage & Adoption). In this role, you will help design in-product experiences to drive discovery and adoption of Workato's features. This includes creating engaging content for feature discovery, in-context user guides, and helping users discover Workato's powerful suites of capabilities, progressing from novice to expert. This is a hands-on technical role, focused on using data and product knowledge to improve feature discovery and user engagement.

In this role, you will also be responsible to:

- Build and deploy in-product experiences to drive feature discovery and adoption.
- Monitor user behavior, capture insights, and analyze segments to refine key user milestones.
- Support the development and maintenance of AssistIQ, Workato's in-product resource hub.
- Present data-driven insights to recommend improvements to in-product experiences.
- Continuously test and optimize campaigns to enhance the user journey and engagement.

**Requirements**:
**Qualifications / Experience / Technical Skills**:

- Experience with** **Web Development (HTML, Javascript, CSS)
- Experience with SQL
- Basic knowledge of Automation and Integration
- Experience with APIs would be a plus

**Soft Skills / Personal Characteristics**:

- Ability to articulate a vision or direction for each piece, and come with ideas based on the brief given
- Excellent communication skills and strong ability to collaborate with others throughout the company, sometimes across international time zones
- Able to work independently and efficiently to hit short deadlines
- Strong organizational skills and attention to detail to juggle multiple projects simultaneously
- Thoughtful team player, a quick learner, and have a "can do" attitude with a growth mindset