Intern, Product Management

**About Workato**:
Workato is the only integration and automation platform that is as simple as it is powerful — and because it's built to power the largest enterprises, it is quite powerful.

Simultaneously, it's a low-code/no-code platform. This empowers any user (dev/non-dev) to painlessly automate workflows across any apps and databases.

We're proud to be named a leader by both Forrester and Gartner and trusted by 7,000+ of the world's top brands such as Box, Grab, Slack, and more. But what is most exciting is that this is only the beginning.

**Why join us?**:
Ultimately, Workato believes in fostering a **flexible, trust-oriented culture that empowers everyone to take full ownership of their roles**. We are driven by **innovation **and looking for** team players **who want to actively build our company.

But, we also believe in **balancing productivity with self-care**. That's why we offer all of our employees a vibrant and dynamic work environment along with a multitude of benefits they can enjoy inside and outside of their work lives.

Also, feel free to check out why:

- Business Insider named us an "enterprise startup to bet your career on"
- Forbes' Cloud 100 recognized us as one of the top 100 private cloud companies in the world
- Deloitte Tech Fast 500 ranked us as the 17th fastest growing tech company in the Bay Area, and 96th in North America
- Quartz ranked us the #1 best company for remote workers

**Responsibilities**:
As a Product Management Intern, your day-to-day responsibilities will include:

- **User Research and Insights**: Collect customer stories and translate these feedback into actionable improvements to ensure we are solving the right problems for our users. Gather insights on customer pain points, use cases, and how they interact with the feature.
- **Product development lifecycle**: Assist product managers in translating business requirements into clear, technical requirements. Create user stories, define product specifications, and work with engineers to ensure delivery.
- **Go-to-Market enablement**: Empower GTM and CS to evangelize Workato insights to their customers. Contribute to internal training to ensure everyone is aligned on how the feature works and its value proposition.
- **Documentation**: Create and maintain detailed documentation for Workato Insights, ensuring a source of truth for its capabilities, limits, and use cases.
- **Data Analysis and Reporting**: Analyze product usage data to identify patterns, trends, and opportunities for improvement. Present findings and drive data-informed product decisions.
- **Market Research and Competitive Analysis**: Stay updated on the latest trends in business intelligence and automation, and help the team stay competitive by identifying gaps and opportunities in the market.

**Requirements**:
**Qualifications / Experience / Technical Skills**:

- Completed or pursuing a degree in Computer Science, Computer Engineering, or a related field.
- Familiarity with BI tools such as Sigma, Tableau, Power BI, Qlik, or SAP.
- Basic understanding of automation and integration concepts is a plus.

**Soft Skills / Personal Characteristics**:

- **Strong Communicator**:Capable of clearly communicating technical concepts to non-technical stakeholders and collaborating with teams across different functions. You'll be interfacing with senior leadership, giving you the opportunity to contribute directly to product strategy.
- **Data-Driven Decision Maker**: A passion for data, with the ability to analyze trends and patterns and make product decisions rooted in evidence.
- **Organized and Detail-Oriented**: Ability to prioritize and manage tasks efficiently, working with distributed teams in a fast-paced environment.
- **Bias to Action**: Drive quick, iterative release and feedback cycles to ensure alignment with the product vision Thrives in fast-paced environments, and excels at collaborating with distributed teams across different time zones.